Technical Sales & Service Engineer

A Day in Your Life at MKS Atotech:
As a Technical Sales & Service Engineer, you will drive business growth across our Functional Electronic Coatings (FEC) portfolio. You will act as the primary technical and commercial partner to our customers—leading product qualifications, supporting line trials, troubleshooting chemical processes, and securing new business across Singapore and the region.

You Will Make an Impact By:
Business Development & Account Growth:
Identify new business opportunities, manage customer pipelines, and expand accounts across electronics, semiconductor, and connector manufacturers.

Technical Sales & Solution Pitching:
Deliver technical presentations, prepare commercial proposals/quotations, and recommend plating solutions tailored to customer production needs.

On-Site Technical Service & Trials:
Lead line trials, product qualifications, and bath make-up/evaluations from initial testing to full mass production.

Process Troubleshooting:
Provide first-line troubleshooting for customer plating lines and chemical baths to solve defects, boost yield, and improve process stability.

Customer Relationship Management:
Build strong ties with customer engineering, quality, production, and procurement teams through regular plant visits and technical support.

Skills You Bring:
Education:
Degree in Chemical Engineering, Chemistry, Materials Science, Electrochemistry, Mechanical Engineering, or a related discipline.

Experience:
3 to 8 years of experience in technical sales, application engineering, technical service, or process engineering within the semiconductor (IDM/OSAT), PCB, connector, or surface finishing industries.

Technical Domain:
Hands-on knowledge in one or more of the following is highly preferred:

Wet electroplating chemistry (Copper, Nickel, Gold, Silver, Tin, Palladium)

Plating methods (Reel-to-reel, selective, barrel/rack, or high-speed cut-strip)

Chemical bath maintenance, titration, and process control

Packaging substrates, leadframes, connectors, or deflash processes

Key Skills:
Strong problem-solving mindset, solid communication and commercial negotiation skills, and ability to work independently.

Travel Flexibility:
Based in Singapore, with the willingness to travel up to 60% regionally (primarily Malaysia, Philippines, and local customer sites).

ATOTECH (SINGAPORE) CHEMICALS PTE. LTD.

Atotech

is the world leader in the supply & servicing of specialized chemicals and equipment to the electroplating industry. We provide the most advanced technical solutions for the world’s surface finishing industries, through a combination of innovative chemistry and world-class equipment.

We thrive and succeed based on superior customer satisfaction and best-in-class technical support. We are committed to innovation, and will adapt to meet the needs of our customers, investors, and employees worldwide.

Our worldwide presence is in more than 40 countries allows us to respond quickly to our global customers.

Atotech Singapore is located in Jurong area with various departments such as sales, laboratory, global IT and a research center.