Technical Sales & Service Engineer

Job highlights

• Must have a personal two-wheeler for travel to customer sites. Benefits
• Experience : At least 1 year in a similar technical or on-site engineering role
• Compensation : \u20b915,000-\u20b920,000 / month based on experience and skills
• Work Environment : On-site role providing hands-on experience in the industrial automation field

As a **Technical Sales & Service Engineer at Industry Pro, you will play a key role in building relationships with customers, providing technical support, and driving business opportunities. You will be responsible for on-site visits, customer interactions, and troubleshooting various industrial automation systems, including VFDs, HMIs, PLCs, and Servo Drives. This role involves a mix of technical expertise and customer-focused engagement to promote Industry Proofferings and services.

**Key Responsibilities:

• Conduct on-site visits to build customer relationships, gather insights on customer installations, and present Industry Prosolutions.

• Handle service calls to troubleshoot and resolve issues with VFDs, PLCs, HMIs, Servo drives, and other control systems.

• Assess customer needs to identify potential business opportunities and communicate these to the sales and technical teams.

• Enter and maintain detailed records in the CRM system, ensuring accurate and timely data reporting.

• Collaborate closely with team members and provide insights based on on-site customer interactions.

  Requirements

  • Experience : At least 1 year in a similar technical or on-site engineering role.
  • Technical Knowledge : Basic understanding of industrial electrical and control systems, including VFDs, HMIs, PLCs, and Servo Drives.
  • Education : ITI, B. Tech., or relevant experience in the field (degree not mandatory if experience aligns).
  • ********Skills :
    • Strong written and verbal communication skills for effective customer interaction.
    • Proficiency in MS Office and Google Workspace.
    • People skills and confidence for conducting cold visits and engaging with new customers.
    • **Other :

      • Must have a personal two-wheeler for travel to customer sites.

        Benefits

      • Compensation : \u20b915,000-\u20b920,000/month based on experience and skills.

      • Work Environment : On-site role providing hands-on experience in the industrial automation field.

      • ******Learning & Growth :

        • Direct mentorship and learning opportunities from startup founders and experienced mentors.
        • Exposure to the latest in industrial automation technology and practices.
        • Career Development : Valuable experience in both technical service and sales, with potential for future growth within the company.********************