Technical Sales Engineer

Job Location - Sonepat Kundli

Role Summary The Sales Engineer is responsible for selling into new prospects as well as farming back into existing customer to ensure high renewal & customer satisfaction levels. Roles & responsibilities KRA 1 Order Procurement and Client Relationship Management Responsibilities * Secures and renews orders and arranges timely delivery to the clients
* Plans and modifies products to meet client needs
* Researches and identifies potential clients for products or services.
* Establishes new, and maintains existing, relationships with clients
* Manages and interprets customer requirements
* Persuades clients about the product that will best satisfy their needs
* Visits prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
* Attends to client complaints, if any KPI 1. Timely delivery of products
2. Accurate documentation of customer requirements KRA 2 Bill Processing and Payments Responsibilities * Ensure that all customer invoices are processed, planned in a timely manner
* Work with the Accounts department to ensure payments come in before the credit period
* Ensure there are no delays in payment in the planned credit limit and credit period
* Tracks list of payments overdue drives its closure
* Follows up on quotations raised
* Ensure C form is duly filled and collected KPI * Timely closure of customer invoices and apayments KRA 3 Partnering with Sales Team Responsibilities * Partners with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
* Collaborates with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Provides pre-sales technical assistance and product education
* Collects and documents competitive intelligence
* Helps in researching and developing new products
* Handles sales services & complaints, enquiry generation
* Creates and delivers powerful presentations and demos that clearly communicate the uniqueness of the value proposition KPI * Rate of new customer additions Qualification Mechanical Engineer/Diploma holders Span of Experience 2+ years