Technical Sales Engineer

About the Company

Join a Growing Industry Leader At EAE USA, we design and deliver innovative electrical and technical infrastructure solutions that power some of the most demanding commercial, industrial, and mission-critical environments.

As we continue to expand our market presence, we are seeking a highly motivated Enterprise Technical Solutions Sales Representative who can bridge the gap between customer needs, engineering expertise, and business growth.

This is more than a traditional sales role. You will serve as a trusted technical advisor, helping customers identify challenges, develop customized solutions, and successfully implement products that drive operational success. You'll collaborate closely with Sales, Engineering, Product Management, Manufacturing, and Project Execution teams to ensure customers receive exceptional service from concept through completion.

If you enjoy solving technical challenges, building strong client relationships, and influencing product strategy while contributing directly to company growth, this opportunity is for you.

About the Role

As an Enterprise Technical Solutions Sales Representative, you will act as both a consultant and a strategic partner for customers and internal stakeholders.

Responsibilities

Solution Development & Consultative Sales

• Meet with customers, contractors, engineers, consultants, and decision-makers to understand project requirements and business objectives.
• Analyze customer challenges and develop customized technical solutions that align with operational, financial, and project goals.
• Present product recommendations, technical proposals, and value-driven solutions to customers.
• Serve as a subject matter resource throughout the sales cycle, providing technical guidance and product expertise.
• Support capital sales initiatives by helping customers evaluate and select the best-fit solutions.

Customer Relationship Management

• Build and maintain long-term relationships with key accounts and strategic customers.
• Act as the primary point of contact for assigned customers, ensuring responsiveness and exceptional service.
• Identify opportunities for account growth, cross-selling, and new business development.
• Conduct regular customer meetings to understand evolving needs and maintain strong partnerships.
• Manage customer expectations while ensuring successful project execution.

Cross-Functional Collaboration

• Serve as the liaison between Sales, Engineering, Product Management, Production, and Project Management teams.
• Collaborate with engineers and technical specialists to develop project-specific solutions.
• Work closely with project execution teams to ensure smooth handoffs from sales to implementation.
• Coordinate internally to resolve technical issues, improve customer outcomes, and streamline processes.

Technical Documentation & Project Support

• Prepare and review technical submittals, project documentation, and customer deliverables.
• Develop and maintain Bills of Materials (BOMs) and product configurations.
• Review project specifications, drawings, and technical requirements.
• Support estimating and costing efforts by providing technical input and product recommendations.
• Assist customers and internal teams with product application guidance and technical clarification.

Product & Market Development

• Monitor industry trends, customer feedback, and market demands to identify new opportunities.
• Partner with Product Management to recommend product enhancements, new offerings, and market expansion opportunities.
• Help identify gaps in product portfolios and contribute to solution development strategies.
• Participate in product launches and customer education initiatives.

Business Operations & Reporting

• Maintain accurate account records, sales activities, and project information within CRM systems.
• Support forecasting, pipeline management, and sales reporting efforts.
• Ensure data accuracy within ERP and business management platforms.
• Track project progress and communicate status updates to stakeholders.

Industry Representation

• Attend trade shows, industry conferences, customer meetings, and networking events.
• Represent EAE USA as a knowledgeable and professional technical solutions partner.
• Stay informed on emerging technologies, competitive offerings, and industry best practices.

What Success Looks Like In This Role, Success Means

• Developing strong relationships with customers and becoming their trusted advisor.
• Identifying and closing new business opportunities.
• Delivering technically sound and commercially viable solutions.
• Collaborating effectively across departments to support successful project execution.
• Contributing to product innovation and market growth initiatives.
• Driving customer satisfaction, revenue growth, and long-term account retention.

Qualifications

Required

• Bachelor's Degree in Engineering, Business, Construction Management, Technical Studies, or related field; OR Associate Degree in a technical discipline with relevant industry experience; OR Equivalent combination of education and professional experience.
• 2+ years of experience in Technical Sales, Project Management, Account Management, or a customer-facing technical role.
• Strong communication and relationship-building skills.
• Experience working directly with customers and managing client expectations.
• Ability to understand and communicate technical concepts effectively.
• Strong organizational and problem-solving skills.
• Proficiency with Microsoft Office Suite.

Technical Experience Preferred

• Electrical systems, power distribution, or industrial products experience.
• Construction, manufacturing, engineering, or infrastructure-related industry experience.
• Experience with:
• Revit
• Bluebeam
• Autodesk Creator or similar design software
• ERP systems (SAP, Oracle, or equivalent).
• CRM platforms (Salesforce, Microsoft Dynamics, Monday.com, ClickUp, Asana, or similar).
• Technical drawing and specification review experience.