Technical Sales Engineer

We are looking for a Technical Sales Engineer II to manage customer requirements, O2C cycle, transaction management, customer account management and end-to-end order fulfilment while ensuring accurate, timely, and compliant execution.

Role & responsibilities

• Manage customer requirements, technical queries, quotations, and order-related activities.

• Drive end-to-end order fulfilment, including order tracking, expediting, and issue resolution.

• Manage customer portals and ensure accurate and timely transaction updates.

• Coordinate inbound and outbound logistics with customers, suppliers, and internal teams. • Ensure ECCN/export compliance and required documentation for applicable transactions. • Support customer account setup and pricing alignment in SAP/ERP systems.

• Coordinate with Engineering, Operations, Quality, Finance, Supply Chain, and Logistics teams.

• Maintain accurate SAP/ERP data, reports, and MIS.

• Take ownership of assigned customers and transactions while continuously developing technical and functional skills

Preferred candidate profile

Required Qualifications

• Minimum experience: 2-5 years

• Bachelors degree in engineering or supply chain management

• Experience in technical sales, customer management, order management, or supply chain operations

• Working knowledge of SAP/ERP systems and MS Office

• Strong communication, analytical, problem-solving, and coordination skills

• Ability to manage multiple priorities and work effectively in a cross-functional environment