TECHNICAL SALES ENGINEER

About the role

This is a new role within the TROX sales department. The Technical Sales Engineer works across Southeast Asia and acts as the primary link between sales and the technical department. You will be the technical partner to our sales managers, supporting them on key projects and working closely with the technical department to deliver the right solution for each customer. You will need to communicate persuasively with consultants, contractors and customers, and to influence and collaborate with colleagues in the technical department without formal authority.

Key responsibilities

• Provide product selection, sizing and system solutions across the TROX range for projects led by the sales managers.
• Review project specifications, drawings and bills of quantities, and identify technical requirements, deviations and risks early.
• Prepare technical offers, quotations and supporting documents (datasheets, drawings and technical clarifications), in coordination with the sales administration department.
• Support tender submissions with technical input, and follow up on technical clarifications.
• Review customer purchase orders against the quotation and project specification, to confirm technical accuracy before order processing.
• Present TROX products and solutions to consultants, contractors and customers, together with the sales managers.
• Respond to technical enquiries and recommend the best solution for the customer's application, performance and cost requirements.
• Attend site visits and support on-site troubleshooting as required.
• Act as the first point of contact between the sales managers and the technical department, and prepare clear, complete technical requests.
• Train the sales team on products and applications, and run product familiarization sessions when needed.

About you

• Minimum 3 years of experience in technical sales, application engineering or a similar technical support role.
• Degree or Diploma in Mechanical Engineering or a related technical discipline.
• Solid technical knowledge of HVAC systems and components, and the ability to learn the TROX product range quickly.
• Excellent verbal and written communication skills in English, with strong presentation skills and the ability to engage stakeholders at all levels.
• Proven ability to influence and work with colleagues across departments without formal authority.
• Ability to work independently and within multicultural teams.
• Well organized, self-motivated and customer-focused, with a strong sense of ownership and a structured, solution-oriented approach.
• Able to manage multiple requests and deadlines at the same time.
• Proficiency in MS Office.
• Willingness to travel domestically and regionally as required.

About us

TROX is a German-owned, multi-national manufacturer of high quality air conditioning, ventilation and heating products, and industrial and commercial dampers. TROX is a market leader and supplies projects within Southeast Asia, Europe and the USA.