Technical Sales Executive

I. Job Summary

Responsible for selling, promoting, and providing technical presentations on Laboratory products (QA / QC). The position involves providing technical consultations, conducting product demonstrations, assisting customers with method validation, after-sales service, and developing strong customer relationships to achieve sales targets and expand market presence.

II. Duties and Responsibilities

• Promote and sell Integrated Laboratory Solutions (ILS) mainly focused on laboratories, research institutions, academic institutions, and other potential customers.
• Conduct technical discussions with customers to explain product features, applications, benefits, and appropriate usage.
• Perform product demonstrations and provide technical presentations to customers to support product evaluation and adoption.
• Assist customers with method validation and provide technical guidance on product applications, following applicable procedures and manufacturer recommendations.
• Identify and develop new business opportunities while maintaining relationships with existing customers.
• Conduct regular customer visits, product presentations, and follow-ups to understand customer requirements and promote suitable solutions.
• Prepare and submit sales quotations, sales reports, customer visit reports, and other required documentation.
• Coordinate with suppliers, principals, and internal departments regarding product inquiries, technical concerns, product availability, and customer requirements.
• Monitor market trends, competitor activities, and customer feedback to identify opportunities for business growth.
• Meet established sales targets and contribute to the overall sales and business development objectives of the company.
• Attend product training sessions and technical seminars to maintain up-to-date knowledge of Merck products and relevant molecular biology applications.
• Provide after-sales service for key customers.

III. Job Qualifications and Requirements

Educational Background: Graduate of Chemical Engineering, Chemistry, Biology, or a related science course.

Work Experience: Preferably with two (2) to three (3) years of experience in technical sales, laboratory products, molecular biology, or a related field.

Technical Skills and Competencies

• Technical discussion and presentation skills.
• Familiarity with method validation and laboratory procedures.
• Ability to conduct product demonstrations and explain technical concepts clearly.
• Strong communication, negotiation, and customer relationship management skills.
• Good organizational, analytical, and problem-solving abilities.
• Willingness to conduct customer visits and product presentations as required.

Work Location: In person