Technical Sales Representative

The Hoskin Group and the Westech Team have over 60 years of success as a leading provider of process control and instrumentation products, Westech Industrial Ltd. (Westech) is looking for an accomplished and inspired individual to join our growing Sales team.

Westech’s culture is guided by respect, transparency, collaboration, and direct feedback. We embrace inspired and motivated people that are looking to help our company improve and succeed. Your career with Westech will be unique. It can be something you can be proud of, not just the opportunity to be part of an exciting team, it is that you will be working to be the best and Westech will support you every step of the way.

Summary:

The Technical Sales Representative will focus on working alongside and under the direction of the Director of Sales. This role will leverage industry and applications experience to influence and maximize the sales of several products and services. Westech provides solutions across Canada to various industries. This role interacts regularly with inside and outside sales representatives as well as customers across the country.

Ideally the candidate will reside in Hamilton, Oakville or Kitchener.

This is a fast-paced job with many opportunities to learn and develop new skills; both hard and soft. Westech is a growing company with exclusive partnerships with many world class manufacturers and an enviable customer base.

Duties and Responsibilities:

• Purpose & Values: Live and demonstrate the company’s purpose and values, which are anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.
• Responsible for the establishment, maintenance and growth of professional business relationships with customers.
• Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
• Maintains a high degree of product and application knowledge along with industry knowledge and awareness, including trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
• Maintains comprehensive customer support with a primary base on customer retention.
• Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
• Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
• Add new business opportunities, detail customer sales meetings and record customer contact information within the CRM.
• Manage customer expectations relative to deliverables and timeframes.
• Embody and instill in others the company culture and commitment to quality and a safe and healthy workplace for all.

Qualifications and Education:

• Education
  • Technical degree or diploma is preferred and considered an ASSET
  • Previous industry experience will be considered as an equivalent combination of education and experience.
• Qualifications:
  • Strong knowledge of process industry applications, operations, and technology.
  • Minimum 5+ years of proven technical sales experience in the process control industry.
  • Excellent network of current industry contacts is preferred and considered an ASSET
  • Demonstrated ability to interface with, influence, and negotiate effectively with technical decision-makers and customer stakeholders at all organizational levels.
  • Strong prospecting and opportunity development skills, with innovative selling and service techniques.
  • Analytical and creative problem-solving skills.
  • Excellent written and verbal communication skills, including strong presentation abilities.
  • Strong technical aptitude with the ability to evaluate product applications and alternative solutions.
  • Excellent customer service skills, including the ability to build rapport, establish trust, and foster long-term customer relationships.
  • Strong interpersonal skills, including active listening, acknowledgment, questioning, and discovery techniques.
  • Self-motivated with a strong drive, initiative, and results-oriented approach.
  • Strong information management and computer skills.
  • Demonstrated self-management skills, including professionalism, accountability, and dependability

Working Conditions:

• This position has high travel requirements to customer sites; must be able to tolerate conditions associated with travelling.

Physical Requirements:

• Must use PPE as required.

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Education reimbursement
• Vision care