Technical Sales Representative

Position Summary

Goetze Valves NA, Inc. is seeking a motivated and detail-oriented Technical Sales Representative to support customers and sales activities across various regions throughout North America. This office-based position is located in Fort Mill, South Carolina.

The representative will assist customers with product applications, technical product selection, quotations and order processing while collaborating with Business Developers, engineering teams and colleagues in Germany. The ideal candidate combines technical aptitude with strong communication, customer-service and organizational skills. Relevant experience with industrial products, valves, pressure-relief equipment or flow-control applications is strongly preferred.

Key Responsibilities

· Respond to customer inquiries and provide timely technical and commercial support, including product applications, availability, pricing and lead times.

· Review customer applications, specifications, drawings and operating requirements.

· Perform technical calculations and assist with the selection and sizing of appropriate products.

· Prepare accurate quotations, proposals and supporting documentation, and follow up on open opportunities and customer requests.

· Support Business Developers and outside sales activities across assigned geographic regions.

· Coordinate with engineering, manufacturing and other colleagues in Germany regarding technical questions and customized applications.

· Verify order information and maintain accurate customer, quotation, opportunity and order records within company systems.

· Assist with resolving customer concerns involving product selection, documentation, delivery or order accuracy.

· Develop productive relationships with customers, distributors, engineering firms and internal partners while identifying potential sales opportunities.

Key Responsibilities (continued)

· Coordinate company participation in trade shows, exhibitions and industry conferences.

· Travel up to 30% to support customers, attend industry events and meet other business needs.

· Collaborate with leadership to improve sales-support processes, customer responsiveness and overall service quality.

· Perform other related duties that support the company's sales and customer-service objectives.

Qualifications

· Engineering, technical or related degree preferred.

· Zero to three years of experience in technical sales, inside sales, application engineering, customer support or a related technical position.

· Direct experience with industrial products, valves, pressure-relief equipment or flow-control applications is strongly preferred.

· Ability to interpret technical specifications, drawings and customer application requirements.

· Strong mathematical, analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Strong attention to detail, customer service, relationship building and order accuracy.

· Ability to organize multiple priorities and respond effectively in a fast-paced environment.

· Ability to work independently while collaborating effectively with sales, engineering and leadership teams.

· Experience with Microsoft Dynamics Sales Professional, QuickBooks or similar CRM and business systems is preferred.

· German or Spanish language proficiency is advantageous but not required.

· Must be legally authorized to work in the United States. Goetze Valves NA, Inc. is unable to provide employment sponsorship for this position now or in the future.

Preferred Attributes

· Technically curious and willing to develop extensive product knowledge.

· Confident communicating with customers about technical and commercial matters.

· Proactive in following up on quotations and identifying sales opportunities.

· Dependable, organized and accountable for producing accurate work.

· Interested in building a long-term career in technical and industrial sales.

Work Location and Sales Coverage

This is an office-based position located in Fort Mill, South Carolina. The representative may support customers, distributors and Business Developers serving multiple regions across North America and travel up to 30%.

What We Offer

· Competitive salary plus bonus

· International exposure and collaboration

· Health insurance

· 401(k) retirement plan

· Accident insurance

Contact

Mr. Kevin Robinson | 980-467-9980 | [email protected]

www.goetze-group.com | Goetze Valves NA, Inc. | 9499 Old Bailes Road, Suite 203, Fort Mill, SC 29707, USA

Benefits:

• 401(k)
• Health insurance

Application Question(s):

• Will you now or in the future require employment sponsorship?
• Do you have technical education, training or equivalent hands-on experience relevant to industrial or mechanical products? If yes, please briefly describe.
• How many years of experience do you have in technical sales, inside sales, application engineering or related technical customer support?
• Do you have experience with industrial products, valves, pressure-relief equipment or flow-control applications? If yes, please briefly describe your experience.
• Do you have experience reviewing technical specifications, drawings or customer application requirements?
• Do you have experience preparing quotations, selecting or sizing products, or supporting technical orders?
• Do you have experience using Microsoft Dynamics, QuickBooks or a similar CRM or business system?

Ability to Commute:

• Fort Mill, SC 29707 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person