Technical Sales Representative

JOB SUMMARY

We are looking for a Technical Sales Representative who will be responsible for driving sales growth by developing new business opportunities, managing existing customer accounts, and providing technical solutions based on customers’ chemical and operational requirements.

The ideal candidate combines strong technical knowledge of chemicals and industrial applications with excellent communication, relationship-building, and sales skills. This role will work closely with customers, the technical team, and internal stakeholders to ensure that products and solutions meet customer requirements.

KEY RESPONSIBILITIES

· Develop and maintain strong relationships with existing and prospective customers.

· Identify and pursue new business opportunities within assigned territories or market segments.

· Promote and sell the company's chemical products, solutions, and related services.

· Understand customers’ technical requirements, production processes, and applications to recommend appropriate chemical products.

· Conduct product presentations, technical discussions, demonstrations, and customer consultations.

· Prepare quotations, proposals, sales reports, and other commercial documents.

· Monitor sales pipeline, customer requirements, and market opportunities to achieve sales targets.

· Conduct regular customer visits and coordinate product trials or testing when necessary.

· Work closely with the technical, operations, quality, and logistics teams to address customer concerns and ensure timely delivery of products.

· Provide technical support and product information to customers.

· Monitor market trends, competitor activities, pricing, and developments within the chemical industry.

· Handle customer inquiries, complaints, and technical concerns and coordinate appropriate resolutions.

· Maintain accurate records of customer interactions, sales activities, opportunities, and account information.

· Ensure compliance with company policies, safety standards, and applicable regulations related to the handling and sale of chemical products.

· Perform other sales and business development activities as assigned.

QUALIFICATIONS

· Bachelor’s degree in Chemistry, Chemical Engineering, Industrial Engineering, or a related technical field.

· At least 2–3 years of experience in technical sales, chemical sales, industrial sales, or a related field.

· Experience in the chemical manufacturing, industrial, laboratory, manufacturing, or related industries is an advantage.

· Strong understanding of chemical products, applications, and industrial processes.

· Proven ability to develop customer relationships and generate new business.

· Strong negotiation, presentation, and communication skills.

· Results-oriented with the ability to meet sales targets and business objectives.

· Willingness to conduct field work and regular customer visits.

· Willing to travel as required.

· Proficient in Microsoft Office applications and sales reporting tools.

· Valid driver's license is an advantage.

KEY COMPETENCIES

· Technical Sales & Product Knowledge

· Business Development

· Consultative Selling

· Customer Relationship Management

· Negotiation & Persuasion

· Technical Presentation

· Problem Solving

· Market & Competitor Analysis

· Communication Skills

· Account Management

· Results Orientation

PERFORMANCE INDICATORS

· Achievement of monthly/annual sales targets

· New accounts acquired

· Customer retention and account growth

· Sales pipeline development

· Gross margin/revenue contribution

· Customer satisfaction

· Product trial-to-conversion rate

· Accuracy and timeliness of sales reportin