Technical Sales Support Engineer - QC

Role Overview

• Specification Writing: Assist the Sales Team both in the Specification Writing & Specification Conversion.
• Primary Objective: Drive revenue growth and customer retention by translating complex customer requirements into viable technical specifications and commercial solutions.

Key Responsibilities

• Pre-Sales Technical Consultation: Collaborate with key account managers to conduct needs analysis, deliver live product demonstrations, supervise field mock ups as well as laboratory & field testing and explain complex specifications to both technical and non-technical stakeholders.
• Proposal & Quotation Development: Prepare accurate, competitive technical proposals, commercial bids, tenders, and Bill of Materials (BOM).
• Post-Sales Implementation & Support: Assist with field installation, system integration, user training, and root-cause troubleshooting for deployed technologies.
• Customer Feedback Loop: Serve as the "voice of the customer" back to internal engineering and product teams to guide software/hardware improvements and feature standardization.
• Technical Documentation: Create and update configuration guides, user manuals, and compliance documentation.

Required Qualifications & Skills Category Requirement

Education Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, or Computer/IT depending on industry) or a related technical discipline.

Experience: 3+ years of experience in technical sales, engineering support, or customer facing technical roles.

Technical Skills: Strong grasp of industry-specific systems (e.g., automation, power distribution, software integration, or networking), proficiency in CRM software (Salesforce, HubSpot), and technical documentation writing.

Soft Skills: Excellent verbal and written communication skills to articulate complex engineering concepts simply, active problem-solving, and a customer-oriented mindset.

Pay: Php23,000.00 - Php35,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance

Education:

• Bachelor's (Preferred)

Work Location: In person