Technical Scrum Lead

We are seeking a hands-on Scrum Lead with 5+ years of experience in Agile delivery, Scrum practices, and technical project coordination. This individual will manage priorities and developer workloads across an IT product portfolio of approximately 30 applications supporting critical airline operations.

The ideal candidate combines strong Agile leadership with technical knowledge of Azure DevOps (ADO), GitHub, Git, and Markdown. They will assess existing workflows, identify opportunities to improve efficiency, and implement practical process automation using approved AI tools, including automation of user story creation and other administrative tasks.

This role will work closely with leadership, technical leads, architects, developers, and product managers across Regional IT. The Scrum Lead will also lead strategic initiatives, including migrating code repositories from Azure DevOps to GitHub.

Must-Have Skills

• 5+ years of experience in Scrum, Agile delivery, or technical project coordination.
• Experience building and implementing Agile process or workflow automation.
• Hands-on experience with Azure DevOps (ADO) and GitHub.
• Strong working knowledge of Git and Markdown.
• Experience managing priorities, coordinating developer workloads, and facilitating Agile processes.
• Ability to identify process inefficiencies and independently implement practical improvements.
• Strong communication skills and experience providing progress updates to leadership.
• Ability to work effectively in a fast-paced environment with frequently changing priorities.

Key Responsibilities

Agile Leadership and Delivery

• Take ownership of Scrum responsibilities currently managed by developers, allowing the development team to focus on technical delivery.
• Coordinate priorities, assign and manage developer work in partnership with leadership and technical leads.
• Facilitate Agile planning, backlog management, progress tracking, and team coordination.
• Manage competing priorities across a portfolio of approximately 30 applications, many of which are critical to airline operations.
• Identify and remove administrative roadblocks that slow down development teams.

Agile Process Automation and Continuous Improvement

• Assess existing Agile processes and identify opportunities to improve efficiency, consistency, and delivery speed.
• Design and implement workflow automation using approved AI tools.
• Develop automated processes for tasks such as user story creation and other repetitive Agile administrative activities.
• Introduce practical, results-oriented improvements that increase team agility without adding unnecessary process overhead.
• Evaluate and refine workflows as team priorities and business needs evolve.

ADO, GitHub, and Technical Initiatives

• Lead strategic initiatives, including migration of code repositories from Azure DevOps to GitHub.
• Coordinate migration planning, execution, communication, and adoption with technical teams.
• Support consistent development workflows using Git and Markdown.
• Partner with technical leads, architects, and developers to address technical dependencies and implementation challenges.

Stakeholder Communication and Collaboration

• Provide regular leadership updates on progress, priorities, risks, dependencies, and delivery status.
• Collaborate with product managers and product owners across Regional IT to align priorities and coordinate work.
• Work closely with senior management, technical leads, architects, and software and data developers.
• Support collaboration across geographically distributed teams, including team members in the United States and Hyderabad.

Nice-to-Have Skills

• Experience with Aha! product management software.
• Experience with AI automation tools and workflow automation.
• Software development or other hands-on technical experience.
• Familiarity with American Airlines' product management and Agile delivery models.
• Experience supporting enterprise application portfolios or mission-critical systems.