Technical Service - Engineer

• Coordinate and administrative support installations and relocation projects, and installation and commissioning of instruments
• Recording and maintain client contact data and any business-related database
• Providing on or off-site corrective or preventive maintenance according to contracts/requirements
• Keep track on instruments preventive maintenance status on site
• Ensure items/tools/instrument calibration status always regulatory compliance
• Ensuring serviceability of strategic instrument development in Singapore and champion certain lines of instruments
• Service report documentation, liaise with Customer Service Rep for necessary follow-up action
• Responding to customer callouts, on standby duties
• Evaluating and resolving customer instrument problems
• Liaising with and working alongside customers and suppliers on problems encountered
• Liaising with members of the sales team and other technical experts
• Maintaining technical manuals, service spare parts quantity/status
• Ad-hoc projects and assignments
• Upgrade business skills by attending and applying skills acquired through company sponsored courses and training
• Support management’s directives and efforts
• Be a team player to all departments in the company

Requirements

• Strong understanding of electrical and mechanical principles.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• 2 or more years of experience in servicing and repairing healthcare diagnostic equipment