Technical Service Engineer

Technical Support Engineer

• Education: Bachelors in Electronics & Communication, Bachelors in Electrical Engineering
• Posting Location: Delhi
• Experience: Freshers, 1-2 years

Role & Responsibilities:

• Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed.
• Customer Training: Instruct and train customers on usage and operation of installed Hardware and Software.
• Preventive Maintenance: Scheduling and Perform routine checks according to documented preventative maintenance procedures and refill consumables as directed.
• Incident Handling: Perform trouble shooting via detailed analysis of Hardware and Software failures with the usage of all available diagnostic tools. This includes repair of hardware on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
• Create daily work reports maintenance activities on site and on line. Escalate technical issues as and when required. Proactively inform about potential problems and offer improvement suggestions to customers.
• Coordinate with office administrator in providing offers of spares and consumables to customer and follow up on the ordering process.
• Build and maintain positive customer relationship.
• Maintain field parts inventory, testing devices and tools.
• Technical issues should be diverted through appropriate reporting authority and assist in successful resolution of the problem and report on completion of the job.

Required Skills/Experience:

• Degree / Diploma in Electrical or Electronics with analytical bent of mind for servicing quality control and research equipment in laboratories in the oil sector
• Preference is 1 to 2 year’s experience. Fresher/s with exceptional qualities will also be considered.
• The job involves extensive travelling in an allotted area.
• Location/s of travel: North India based out of Delhi
• Technical Support experience preferred
• Positive attitude
• Sense of urgency and willingness to travel on short notice.

We at Labcon are creating a workforce that is dedicated and committed to delivering the best experience to customers. Our salary is at par with industry standards and will increase if you show excellent growth in your role.

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Application Question(s):

• This job needs requires extensive travel around different parts of India to visit customers on their site. Are you willing to travel?

Work Location: In person