Technical Service Engineer (Remote&Travel)

Responsibilities

• Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
• Provide site service for customers as required including analyzing, troubleshooting and problem solving
• Reduce customers’ operational cost, ensure a high level of customer satisfaction by providing high quality services
• Establish and maintain a continuous positive relationship with customers including support and follow-up on customers’ concerns and problems
• Execute and complete all relevant reports in an accurate and timely manner.
• Understand the importance of product quality and ensure a safe working environment
• Other tasks assigned by Supervisor

Qualifications

• Comprehensive knowledge on filling machines, 5-8 years hands-on experience with filling machine
• Familiar with main models of filling machine.
• Good understanding of Lamipak products application on filling machines
• Use of mechanical tools and measurement instruments
• Interpretation of electrical, mechanical and pneumatic drawings and diagrams
• Good English communication skills