Technical Service Engineer - Valencia

Location: Remote, Valencia area

The Role

As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.

You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do:

-Perform pre-installations, installations, and maintenance activities for our equipment. -Deliver technical training both internally and externally as required. -Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation. -Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction. -Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets. -Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings.