Technical Service Manager

Are you a senior electronic security technician or team leader looking to move into workshop operations? Take ownership of build, assembly, and testing workflows for specialised off-grid surveillance solutions.

An Australian electronic security business with a national footprint is seeking a Technical Operations Lead to run its production workshop in south-east Melbourne. The company specialises in rapid-deployment solar CCTV systems, temporary security units for construction sites, and fixed electronic security infrastructure. Based from the SE Melbourne facility, this role manages workshop assembly, coordinates technician schedules, oversees stock procurement, and ensures high-quality system configuration before field deployment.

Key Responsibilities

• Oversee daily workshop operations, technician scheduling, and equipment preparation
• Assemble, program, configure, and bench test solar-powered CCTV units and mobile security trailers
• Configure IP cameras, network routers, directional antennas, SIM connectivity, and video management software
• Manage local warehouse inventory, stock levels, supplier orders, and job costing
• Implement quality control checks and maintain safe work practices across all workshop activities
• Provide technical leadership to workshop technicians and attend client sites occasionally for complex technical escalations

Ideal Background

• Strong background in electronic security, IP CCTV, networking, and wireless communication systems
• Proven experience supervising, mentoring, or leading technical team members
• Practical knowledge of workshop coordination, stock management, and quality control processes
• Valid Victorian Security Licence, Drivers Licence, White Card, and First Aid Certificate

If you are an experienced security technician looking to step up into an operational management role, apply today to discuss the position.