Technical Service Manager [Pumps/Valves]

Mô tả công việc:

(Mức lương: 40 - 45 triệu VNĐ)

• Lead after-sales service, warranty, technical support and field service activities.
• Manage and coordinate Service Engineers, external service partners and customer service requests.
• Oversee on-site inspections, troubleshooting, repair/replacement and warranty resolution.
• Work closely with Sales and Application teams to ensure smooth product delivery and customer satisfaction.
• Manage service KPIs, resources, tools and continuous improvement initiatives.
• Drive service revenue and profitability with a commercial mindset.

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Performance review
• Company Team Building Trip
• Compulsory insurances

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

• Required working experience: 5+ years of experience in Service Engineering, Product Engineering or Technical Service, preferably in pumps, valves or related industrial equipment.
• Required qualifications: Bachelor’s degree in Mechanical, Electrical or Metallurgical Engineering.
• Required languages: Good English communication skills.
• Required knowledge and skills: Service, preferably in pumps, valves or related industrial equipment. Strong technical knowledge of pumps, valves and basic engineering principles; good understanding of the local/regional pump market. Proven experience in team leadership and after-sales/service management. Strong analytical/problem-solving abilities. Customer-oriented, proactive and capable of working independently.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Dịch Vụ Khách Hàng,Trải Nghiệm Khách Hàng,Vận Hành - Bảo Trì - Sửa Chữa

Đại Học

4 - 5 năm