Technical Service Representative - A.R.T.

Now hiring! Technical Service Representative Automotive Refinish Technologies (A.R.T.) Halifax – Nova Scotia We are looking for a

Technical Service Representative to join our Automotive Refinish Technologies team in Halifax, Nova Scotia.

New finish, Proven expertise. Bolder ambition. If you're someone who inspires others, owns their impact, and wants to elevate what they do, you'll fit right in.

Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused by this: All roles are positions at Surventis, and your application will be submitted to us.

At Surventis, we go beyond the surface - in everything we do. We put customers at the center, think one step ahead, and develop solutions that create real value and lasting partnerships. We inspire each other to think further, take ownership of our work, and constantly push to elevate what's possible. If you bring your full self, challenge the obvious answer, and want to grow with a team that means it - this is your place.

Automotive Refinish Technologies (A.R.T.) is a subsidiary of Surventis Coatings, distributing wholesale automotive and industrial paint coatings products to Auto Body Collision Repair Shops and Light Industrial Manufacturers.

The A.R.T. Technical Service Representative is responsible for educating and informing customers about Surventis coatings products and procedures. This role provides customer support and ensures the highest level of technical service excellence in the field, aligned with customer Service Level Agreements and A.R.T. technical specification standards.

As a Technical Service Representative, you will...

• Educate body shop personnel on Surventis product lines, procedures, and best practices
• Troubleshoot and resolve customer issues such as colour match or material application challenges.
• Collaborate with Surventis Direct Sales Representatives to perform product demos for new customers.
• Install and demonstrate Surventis refinish paint systems at customer locations
• Work closely with A.R.T. operations to ensure customer fulfillment expectations are met.
• Complete all administrative reporting accurately and within established timelines.
• Set the standard for safe, diligent, effective and efficient work practices.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Perform other value-added duties as assigned.

If you have...

• Trade school, college and/or paint certification(s) in industry-related discipline.
• Professional, Positive, Determined, Customer-Centric, Hands-On, Can-Do Attitude.
• An acceptable Driver’s Abstract is a condition of employment for hire and post hire.
• Excellence in organization, time management and communication skills.
• Physically capable. Ability to Lift 50lbs.
• Working knowledge of Microsoft Excel and Word. Excellent Math Skills.
• Ability to work effectively under pressure to meet time-sensitive deadlines.

Privacy Statement Surventis takes security & data privacy very seriously. We will never request personal or financial information of any kind via either text message or direct message on any social media platform or job board. Furthermore, we will never offer a candidate a position and request a cheque for equipment or any other type of payment during the job application process.

Inclusion and Equal Opportunity Employment Surventis is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact [email protected] with the subject line “Recruitment Accommodation Request”.