Technical Service Specialist

About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to :

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity For our Core Diagnostics Department we are currently looking for an engineer to join our service team in Greece as a Technical Service Specialist via a contractors agreement. This will be a field-based role requiring regular travelling within Athens, Greece with occasional travels within Europe.

The Technical Service Specialist is responsible for performing service of immunochemistry, biochemistry and hematology instruments, laboratory-oriented IT systems & laboratory track systems.

What You'll do :

• Provide technical & service support to Abbott Diagnostics customers
• Schedule & perform planned maintenance activities to Abbott Diagnostics portfolio of products
• Perform instrument installations & deinstallations
• Perform customer trainings
• Success in the role is measured by customer satisfaction score (NPS), Service key performance indicators, achievement, economic growth & profitability
• Always act as company’s ambassador by representing Abbott with the highest integrity while interacting with customers & assigned institutions

Required qualifications and background :

• BSc/ MSc or college degree in Biomedical Engineering or Electronics Engineering
• 1-2 years of experience within HealthCare IVD Industry would be considered as an asset
• Fluency in English, both verbal & written
• Very good computer skills including MS Office
• Excellent communication & interpersonal skills
• Self-driven & keeping up-to-date with new trends in the profession & industry
• Highly organized, resilient, with a problem-solving mindset
• Proactive, able to effectively manage customer needs & demonstrate customer centricity
• Willingness to travel on a frequent basis

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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