Technical Servicenow Lead

Hiring For C2H opportunity,

Payroll: Crown Solutions

ServiceNow Technical Lead

Experience: 7-10 Years
Job Type: Full Time
Role: ServiceNow Technical Lead
Location: Bangalore

Job Description

We are looking for an experienced ServiceNow Technical Lead with 7+ years of experience in ServiceNow development, solution design, technical leadership, and implementation governance. The candidate will provide technical direction across ServiceNow implementations while remaining hands-on with development and supporting the product engineering team.

The role may involve working across ServiceNow product areas including HRSD, WSD, Source-to-Pay, Finance & Accounting, IRM, LSD, ITSM, ITOM, App Engine, and future ServiceNow platform capabilities.

Key Responsibilities

• Lead ServiceNow development teams and provide technical direction.
• Translate business and functional requirements into scalable and maintainable technical solutions.
• Review and approve solution designs, technical approaches, and development methodologies.
• Perform code reviews and enforce ServiceNow development standards and best practices.
• Mentor, coach, and guide ServiceNow developers and technical team members.
• Oversee integrations, custom applications, workflows, and complex technical implementations.
• Serve as the primary escalation point for complex technical issues.
• Provide hands-on development support as required.
• Support ServiceNow platform upgrades, enhancements, modernization, and migration initiatives.
• Ensure adherence to security, architecture, performance, and ServiceNow platform best practices.
• Collaborate with enterprise architects, solution architects, product managers, business stakeholders, and vendors.
• Drive technical quality, delivery accountability, and successful implementation outcomes.
• Evaluate new ServiceNow platform capabilities and recommend appropriate technical solutions.

Required Skills & Certifications

• 710 years of overall ServiceNow experience, with strong development and technical leadership exposure.
• Strong hands-on experience in ServiceNow development and solution design.
• Experience leading development teams and providing technical governance.
• Strong knowledge of ServiceNow architecture, scripting, integrations, workflows, and application development.
• Experience with code reviews, development standards, and technical quality assurance.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management skills.

Mandatory ServiceNow Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)

Preferred Certifications

Additional ServiceNow Implementation Specialist certifications relevant to the assigned product area, such as:

• HRSD
• ITSM
• ITOM
• SPM
• WSD
• App Engine
• Other relevant ServiceNow product certifications

ServiceNow Product Areas

Candidates with experience in one or more of the following areas are preferred:

ITSM | ITOM | HRSD | WSD | Source-to-Pay | Finance & Accounting | IRM | LSD | App Engine

Key Competencies

• ServiceNow Technical Leadership
• Solution Design & Architecture
• ServiceNow Development
• Technical Governance
• Code Review & Development Standards
• Integrations
• Platform Upgrades & Modernization
• Team Mentoring & Coaching
• Stakeholder Management
• Troubleshooting & Technical Escalation
• ServiceNow Best Practices

Interested Candidates can reach out to "[email protected]"