Role Title: Technical Service Analyst

Function and Department : Chemistry, Deep Expertise Technology

Location: Shanghai

Position Summary:

The Technical Service Analyst plays a vital role in supporting Deep Expertise Technologists by coordinating testing activities, arranging experimental programmes, and conducting data analysis and interpretation. This position is an integral part of the Technology team in China, working closely with technologists to generate high-quality technical data and insights that support project development and decision-making. The role contributes to the efficient execution of technical programmes through effective test management, analytical evaluation, and clear communication of results.

Key Responsibilities / What You'll Achieve

• Support Deep Expertise Technologists in the planning, coordination, and execution of technology programmes by ensuring testing activities are completed efficiently and on schedule.
• Coordinate laboratory blends, test requests, sample logistics, and external testing activities to support project delivery and maintain data quality and integrity.
• Analyze, interpret, and summarize technical data, presenting results in clear and effective formats to support decision-making and project reviews.
• Prepare accurate, compliant, and well-documented technical materials and reports to meet internal requirements and support stakeholder communication.
• Collaborate with internal teams and external service providers to ensure smooth execution of testing programmes and timely delivery of results.
• Contribute to continuous improvement initiatives focused on laboratory efficiency, data management, quality, safety, and compliance.
• Sample receipt and shipment including working with SDS and tracking inventory.
• Understanding and handling of hazardous materials, potentially including chemicals, solvents and nanomaterials. Any additional responsibilities as assigned.

What will you gain from this role?

• Gain hands-on experience in supporting Infineum New Business Development initiatives, including emerging applications such as battery materials, electronic materials, and other strategic growth areas.
• Develop strong technical project coordination skills through the planning and execution of laboratory and third-party testing programmes.
• Enhance your analytical capabilities by interpreting experimental data and transforming results into meaningful technical insights that support project decisions.
• Build cross-functional and cross-cultural collaboration skills through close interaction with technologists, scientists, and global technology teams. Gain exposure to a broad range of analytical techniques, testing methodologies, and technology development processes within a global innovation-driven organization.

Skills & Qualifications

• Bachelor’s degree or above in Chemistry, Chemical Engineering, Materials Science, or a related technical field.
• Strong English communication skills, both written and verbal.
• Strong analytical skills with the ability to interpret, summarize, and present technical data.
• Proven capability to coordinate testing programmes, manage project activities, and maintain high-quality technical records.
• Excellent organizational and time-management skills with strong attention to detail. Ability to work effectively both independently and within global cross-functional teams.

Preferred:

• Experience supporting R&D, technology development, or technical service activities.
• Familiarity with battery materials, electronic materials, lubricants, or specialty chemical applications.
• Knowledge of laboratory testing methodologies, data analysis, and experimental planning. Experience working with third-party testing providers and managing external technical resources.

Who We Are

Infineum is a world-class specialty chemicals company dedicated to groundbreaking specialty chemicals through innovative research. Our purpose is to create a sustainable future through innovative chemistry and we are proud of our global footprint and commitment to safety.

Why Work for Us

Infineum offers competitive pay, work flexibility, and comprehensive wellbeing initiatives. Our inclusive and collaborative culture ensures every team member is valued and empowered, fostering growth and development. Join Infineum for a rewarding career where innovation and support are at the forefront.

Learn more

https://www.infineum.com