Technical Services Engineer DACH

Your future job As our new Technical Services Engineer, you will play a key role in supporting our sales team and customers across Germany. Your responsibilities include:

• Providing expert technical support to our German sales team and customers.
• Managing technical complaints and offering practical, customer-focused solutions for product and installation-related issues.
• Organizing and delivering training sessions for internal teams and external partners.
• Offering hands-on technical assistance for Unilin flooring products and accessories to our sales representatives, customers, and their clients.
• Acting as a vital link between the German team and our technical experts in Belgium.
• Supporting trade fairs and industry events.

Who are you? We’re looking for someone who brings both technical expertise and a customer-first mindset:

• Solid technical background in construction, ideally as a floor installer, interior decorator, carpenter, or similar.
• Residing in the Hannover – Düsseldorf – Kassel – Frankfurt area.
• Willing and able to travel frequently to customer locations all across Germany and occasionally to our Belgian headquarters.
• Strong communication skills and a passion for customer service.
• Detail-oriented, self-motivated, and well-organized.
• A true team player.
• Proficient in English and skilled in MS Office apps.

What can you expect? Unilin is a fast-growing, profitable and bustling group that is active internationally. Innovation is our driving force. Investing in people, technology and sustainable entrepreneurship is characteristic of our culture.

Unilin thrives thanks to a team of colleagues that pride themselves on professionalism and entrepreneurship.

In exchange for your expertise, creativity and dynamism, Unilin offers an attractive salary supplemented with fringe benefits, career opportunities, challenges abroad and a wide range of training options.

Who are we? Unilin Group is an international reference in interior design and construction industry solutions with a strong focus on sustainability and innovation. With our floors, panels, insulation materials and technologies we are present in the homes and workplaces of millions of people and in public spaces across the globe. Our brands Quick-Step, Pergo and Moduleo probably ring a bell. Every day, some 8,300 employees around the world dig deep to push boundaries and innovate. Want to learn more about us? Then be sure to check out our website.