Technical Services Manager

Key Responsibilities

• To act as the principal client facing technical expert across all service lines
• Provide the onsite teams with general engineering support as required and in emergencies
• Provide Business Development team technical support to provide solutions to meet varying customer requirements
• Liaise with wider business solutions to promote innovations in both new technology and service solutions
• Act as Senior Authorised Person/Authorising Engineer for the division
• Provide occasional OOH support for account teams (planned and emergency)
• Produce standardised documentation and processes that can be utilised and tailored by the site teams (i.e., Forward Maintenance Register, Risk Registers)
• Support business development managers with new opportunities
• Provide investigation and root cause analysis across the division as required, producing reports and learning from experience documents to be shared internally/externally
• Liaise and work in partnership with the QHSE team
• Promote customer experience and wellbeing through good operation of building service systems
• Provide technical support the division project team
• Support account teams in producing business focused maintenance strategies and reliability
• To be the SME for technical excellence within the Corporate Services division and drive the standardisation of best practices across all contracts
• Act as a Senior Authorised Person/Authorising Engineer for relevant technical disciplines (Electrical/Pressure/Confined Spaces)
• Support site teams with technical operations across all building service engineering disciplines
• Champion technical solutions & innovations
• Mentor and grow the engineering standard of engineers across the division, ensuring best practice and knowledge is shared
• Promote safe methods of working ensuring Technical Safety Rules and Procedures are implemented correctly

Qualifications, Knowledge, Skills And Experience

• Preferably professionally registered (IEng or CEng) or working towards this
• Preferably HNC or Degree in Building Service Engineering or relevant engineering subject
• Previous Experience as Senior Authorised Person or Authorising Engineer in Electrical, Mechanical and Confined Spaces and implementing safe system of works
• Experienced in a wide range of building service engineering systems
• Customer facing across a varied customer base
• Proven track record of technical problem solving
• Ability to communicate technical subject to non-technical customers and team members
• Ability to produce technical reports
• Flexibility to provide support at short notice