Technical Services Manager

• Responsible for 24/7 operations at Tai Kwun premises, ensuring all infrastructural and building service systems (including plumbing and drainage, HVAC, electrical and fire services systems) operate within safe, reliable and efficient parameters in accordance with statutory and operational requirements
• Ensure efficient and effective delivery of facilities operations by managing resource planning in line with strategic business objectives, implementing and upkeeping of the facilities, equipment and maintenance services, planning space utilization, reviewing service standards, managing manpower deployment and driving process re-engineering
• Formulate preventive and corrective maintenance programs and emergency response plans for remedial actions to ensure minimum disruption to business operations during unforeseeable emergency or crisis situations
• Oversee the quality and execution of standard operating procedures and design follow-up programs to ensure services are delivered in a timely and efficient manner according to users’ requirements
• Prepare and monitor annual budgets, capital works programs and operating budgets for the facilities to ensure expenses are maintained within budgets. Handle tender exercises, contract awards, procurement and payments in compliance with the company’s requirements
• Lead and manage change at operational and management levels. Coach subordinates and monitor contractors’ performance. Conduct regular review of system performance and work processes to improve overall staff productivity and operational efficiency. Implement data collection and analysis to resolve shortfalls and drive continuous improvement
• Maintain and enhance the occupational safety & health management system manual for in-house facilities management staff and contractors. Conduct regular safety inspections, issue hazard abatement notices, and examine contractors’ safety records and other related submissions
• Integrate the latest technologies into facilities management to enhance system reliability, daily operations, energy, waste, safety, security and manpower management to streamline maintenance and sustainability practices
• Perform any other ad hoc duties as assigned by the supervisor

Requirements:

• Degree or above in Building Services, Engineering or relevant disciplines
• Minimum 15 years of experience including 5 years at supervisory level in project development, installation, testing and commissioning as well as maintenance and operations of E&M, fire services, lighting, CCTV, other building services systems and building fabric. Experience in heritage buildings or performing arts settings is an advantage
• Corporate Member of the Hong Kong Institution of Engineers (Building Services, Electrical or Mechanical Discipline) or equivalent
• Knowledge of statutory regulations related to building services and able to provide technical direction for the development, design and system integration
• Strong organizational, leadership and communication skills
• Good command of spoken and written English and Chinese
• Flexible in working irregular hours including weekends and public holidays