Technical Services Manager

1. Workshop Operations & Maintenance

· Supervise repairs: Oversee daily troubleshooting, servicing, and overhauling of various cleaning machines (electrical, battery-operated, mechanical, and hydraulic systems).

· Preventive maintenance: Create and schedule routine maintenance plans to lower machine breakdowns.

· Quality control: Inspect fixed machines before release to ensure they meet performance and safety standards

2. After-Sales Service & Customer Support

· Client communication: Update customers on repair progress, provide cost estimates, and answer technical questions.

· Warranty claims: Handle warranty repairs, evaluate failed parts, and coordinate with manufacturers or suppliers.

· Field support: Send out field service technicians for on-site machine breakdowns or client training when needed.

3. Parts & Inventory Management

· Spare parts control: Keep track of essential spare parts and tools.

· Vendor relations: Order parts from suppliers and manage local purchasing costs.

4. Team Leadership

· Staff management: Assign daily tasks, set work schedules, and track technician performance.

· Training: Provide technical training on new cleaning machine models for your team.

QUALIFICATIONS & KEY COMPETENCIES

· Bachelor’s or Master’s Degree in Mechanical Engineering or other relevant.

· A minimum of 3 years of same industry experience as a Workshop Manager.

· Strong customer service, problem-solving, and leadership abilities.

· With UAE valid driving license.

Pay: AED10,000.00 - AED20,000.00 per month

Application Question(s):

• What is your industry of experience?

Work Location: In person