Technical Services Manager

Technical Services Manager : Process Plant and Commissioning

UK Home:Based Regular UK Travel and Occasional International Travel

Salary: Competitive, dependent on experience

Sector: Recycling Technology Process Engineering Industrial Equipment Clean Technology

Overview

• Are you an experienced Technical Services Manager, Commissioning Manager or Service Engineering professional looking to take ownership of a new technical service function within an innovative engineering business?
• Our client specialises in advanced pyrolysis technology, recovering valuable materials from end:of:life and as the business moves from pilot:scale development towards its first commercial:scale installation.
• We are looking for a hands:on technical leader to support the deployment, commissioning, operation and ongoing development of our technology.
• Reporting directly to the Managing Director, you will take ownership of technical services across pilot and commercial:scale systems, combining practical engineering expertise with customer support, equipment commissioning, plant maintenance and service function development.
• This is an opportunity to play a pivotal role in an evolving technology business, helping establish the processes, standards and technical capability needed to support future commercial growth.

The Role

• UK home:based, with frequent travel to customer sites, the pilot plant and manufacturing partners.
• Hands:on responsibility for installation, commissioning, maintenance and troubleshooting.
• Operational ownership of the pilot plant, supporting testing, validation and process optimisation.
• Technical oversight of equipment manufacture, assembly and pre:delivery inspections.
• Opportunity to establish and develop a dedicated technical services and commissioning team as the business grows.

Key Responsibilities Technical Services and Customer Support

• Develop and lead the technical service and aftersales support capability for companies process equipment.
• Provide hands:on technical support at customer sites, diagnosing faults, resolving operational issues and coordinating repairs and maintenance.
• Establish service procedures, preventative maintenance schedules, inspection processes and technical support documentation.
• Support customers with equipment operation, process optimisation and operational best practice.
• Develop effective remote and on:site support arrangements as commercial installations increase.
• Build strong customer relationships and act as a key technical point of contact throughout equipment operation.

Installation and Commissioning

• Support and lead installation and commissioning activities for commercial tyre pyrolysis systems.
• Oversee equipment installation, ensuring compliance with engineering drawings, specifications and relevant quality requirements.
• Conduct system testing, start:up activities, operational validation and troubleshooting.
• Develop commissioning procedures, start:up protocols and operational handover documentation.
• Play a key role in the successful deployment of the first commercial:scale installation, establishing standards for future projects.

Pilot Plant Operations and Maintenance

• Take responsibility for the day:to:day operation, maintenance and upkeep of the pilot plant.
• Carry out inspections, routine maintenance, fault finding and repairs.
• Operate equipment during development trials, process testing and customer demonstrations.
• Support monitoring, data collection and operational reporting.
• Identify opportunities to improve plant reliability, performance, maintainability and operational efficiency.

Engineering, R and D and Process Improvement

• Work closely with engineering and R and D teams to support technology development and process optimisation.
• Provide practical operational feedback to improve equipment design, reliability and serviceability.
• Support testing, validation and development activit