Technical Services Manager (Storage, Unix/Linux, Database) (Banking)

Company Description: A leading financial services group providing corporate banking, personal banking, wealth management, investment, and financial solutions across Hong Kong and major international markets.

Location: Hong Kong / Kwun Tong

Nature: Renewable Contract (1 Year)

Job Title: Technical Services Manager (Storage, Backup, Unix, Linux & Database Infrastructure) (Banking)

Responsibilities

• Manage the daily operations, administration, monitoring, and maintenance of enterprise storage, backup, Unix, Linux, and database platforms.

• Ensure successful execution of backup and recovery processes while supporting timely data restoration requests.

• Administer and optimize enterprise infrastructure environments to maintain high availability, performance, and security.

• Perform system troubleshooting, incident resolution, root cause analysis, and preventive maintenance activities.

• Lead or support system upgrades, security patch implementation, vulnerability remediation, and infrastructure enhancements.

• Participate in infrastructure projects, including platform refreshes, cloud migration initiatives, and new technology deployments.

• Provide advanced technical support and consultation to application teams, operations teams, and other internal stakeholders.

• Execute disaster recovery exercises, business continuity tests, and operational readiness assessments.

• Maintain accurate system documentation, operational procedures, and technical standards.

• Coordinate with vendors and internal teams to ensure reliable service delivery and infrastructure support.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.

• At least 1-5 years of experience in infrastructure support, system administration, storage, backup, Unix, Linux, or database administration within an enterprise environment.

• Strong hands-on experience with enterprise storage platforms, backup solutions, and recovery technologies.

• Solid knowledge of SAN, NAS, storage architecture, backup strategies, and disaster recovery concepts.

• Good experience administering Unix and Linux operating systems in mission-critical environments.

• Familiarity with relational database platforms, performance tuning, backup management, and system health monitoring.

• Knowledge of shell scripting, automation, and infrastructure administration best practices.

• Strong understanding of IT security controls, risk management principles, and regulatory compliance requirements.

• Proven troubleshooting, analytical, and problem-solving capabilities.

• Excellent communication and interpersonal skills with the ability to work effectively in a collaborative environment.

• Self-motivated, proactive, and willing to support critical banking systems, including occasional on-call duties.

• Relevant professional certifications in storage, backup, Linux, Unix, database, cloud, or infrastructure technologies will be an advantage.