Technical Solution Architect - ThingWorx / SCPA

Job Details

• Job Title: Technical Solution Architect ThingWorx / SCPA
• Platform: ThingWorx 10.x
• Product Focus: Smart Connected Product Accelerator (SCPA) / SmartConnect
• Engagement Type: Solution Architecture, Design Delivery
• Experience: 8+ Years overall, including 5+ years of ThingWorx experience
• Location: Bangalore

Position Summary

We are seeking an experienced Technical Solution Architect ThingWorx / SCPA to lead the architecture and solution design of the next-generation SmartConnect connected-product platform using ThingWorx 10.x and Smart Connected Product Accelerator (SCPA).

The architect will translate approved business requirements, user needs, and acceptance criteria into a secure, scalable, resilient, supportable, and maintainable technical solution. The role will provide technical direction across remote service access, endpoint automation, identity and access governance, enterprise integrations, master-data synchronization, and multiple user populations.

The ideal candidate will bring deep hands-on expertise in ThingWorx architecture and development, combined with strong knowledge of SCPA building blocks, IoT solution architecture, security, identity management, enterprise integration, and remote-access solutions.

A key objective of this role is to maximize the use of standard SCPA configuration and reusable building blocks, minimize unnecessary customization, and establish governed, upgrade-safe extension patterns where custom development is required.

Key Responsibilities Solution Architecture Technical Leadership

• Own the end-to-end solution architecture for SmartConnect using ThingWorx 10.x and SCPA.
• Define application, data, integration, security, deployment, infrastructure, and operational architecture.
• Translate business requirements and Given/When/Then acceptance criteria into traceable technical requirements, architecture decisions, and implementation guidance.
• Evaluate requirements against SCPA capabilities and determine the appropriate configure, integrate, extend, or custom-build approach.
• Develop and maintain architecture diagrams, solution documentation, technical standards, and Architecture Decision Records (ADRs).
• Establish implementation guardrails and reusable architectural patterns for development teams.

ThingWorx SCPA Architecture

• Design the overall ThingWorx Thing model and asset hierarchy.
• Define and govern:
  • Thing Templates
  • Thing Shapes
  • Data Shapes
  • Services
  • Events
  • Subscriptions
  • Persistence strategies
  • Mashups and application components
• Assess and leverage SCPA standard capabilities, reusable building blocks, extension points, and custom components.
• Ensure custom extensions are maintainable, testable, reusable, and designed to minimize future upgrade impact.

Remote Access Endpoint Management

• Architect secure attended and unattended remote-access solutions for gateways and downstream endpoints.
• Define architecture for session routing, customer/user consent, endpoint availability, failure handling, auditability, clipboard access, and file transfer.
• Design secure gateway-to-endpoint communication and access patterns.
• Ensure remote-access capabilities comply with enterprise cybersecurity and least-privilege requirements.

Automation Remote Package Execution

• Design automated file-watch ingestion and processing capabilities.
• Define targeted remote-package execution architecture, including:
  • Endpoint targeting
  • Integrity/checksum validation
  • Retry and failure-management policies
  • Execution status
  • Per-endpoint results
  • Audit records
  • Monitoring and observability
• Establish scalable automation patterns for managing distributed endpoints and connected assets.

Security, Identity Access Governance

• Define Role-Based Access Control (RBAC) and least-privilege security architecture.
• Design static and dynamic visibility groups and segmented access models.
• Architect Just-In-Time (JIT) privileged-access approval workflows, including customer-owned approval processes.
• Define identity and authorization models supporting:
  • Customers
  • Internal employees
  • External contractors
  • Business partners
• Design identity federation and authentication patterns using enterprise identity platforms.
• Ensure security controls, authorization decisions, privileged access, and user activity are appropriately auditable.

Enterprise Integration Master Data

• Define integration architecture between ThingWorx/SmartConnect and Unity (Salesforce) for endpoint master data.
• Establish system-of-record ownership and read-only data-field principles.
• Design synchronization, reconciliation, error handling, retry, and recovery mechanisms.
• Provide visibility into synchronization status and last-successful-sync information.
• Establish standards for REST APIs, events, data contracts, and integration patterns across enterprise systems.
• Support integrations with IAM/IdP platforms, Salesforce, CMDB, SAP, logging, monitoring, and other enterprise applications.

Non-Functional Architecture

Define and govern non-functional requirements covering:

• Availability and high availability
• Performance
• Scalability
• Resiliency and recovery
• Security and privacy
• Observability and monitoring
• Auditability
• Maintainability
• Supportability
• Deployment and release