Technical Solution Enablement Lead

About XTEL

XTEL is a leading global revenue management solutions provider for consumer goods companies. By combining technology, industry expertise, data management, and change management, XTEL helps CPG companies achieve profitable revenue growth.

Position Overview

XTEL is looking for a Technical Solution Enablement Lead to lead technical enablement for internal and partner field teams, including solution architects, technical consultants, and partner engineers.

The role will ensure that these teams can design, implement, and support XTEL solutions consistently and at scale. It will also connect technical enablement with XTEL’s solution strategy, go-to-market priorities, and delivery methodology, helping teams and partners execute successfully in real-world enterprise environments.

Key Responsibilities

• Partner with Engineering, Professional Services, Solution Engineering, and the instructional design team to define the technical capabilities required by field and partner roles.
• Own technical enablement programs for pre-sales and post-sales teams, including implementation blueprints, demo environments, integration patterns, and technical readiness materials for new solution launches.
• Translate XTEL’s product capabilities, solution offerings, delivery methodology, and go-to-market priorities into practical learning paths, playbooks, and certifications.
• Coordinate hands-on labs, bootcamps, workshops, and certifications for technical field roles and partners.
• Curate and maintain a repository of reference architectures, configuration examples, technical FAQs, and other reusable technical resources.
• Support technical onboarding and readiness programs for systems integrators and delivery partners, ensuring they can execute projects to XTEL standards.
• Act as the feedback loop from field teams and partners into Engineering, Product, and Curriculum on recurring technical blockers, deployment friction, support trends, and knowledge gaps.
• Collaborate with the Field Enablement Lead – Functional to ensure that technical and functional learning journeys are aligned.
• Partner with the Learning Management System Platform Lead to deliver and track technical learning paths for relevant personas.
• Stay close to live projects through selected implementation and solution design engagements, using field experience to improve enablement content and delivery practices.
• Track the effectiveness of technical enablement through certification and completion rates, time to productivity, deployment quality, time to go-live, support case trends, and partner performance.

Qualifications

• 5+ years in solutions architecture, PS, technical pre-sales, or technical enablement in enterprise SaaS.
• Strong understanding of integration patterns, data flows, security, and enterprise IT environments.
• Experience working with/through partners and system integrators is highly desirable.
• Excellent communication skills; able to bridge business and technical audiences.
• Bachelor’s or master’s degree in a technical or quantitative discipline, such as Computer Science, Information Technology, Engineering, Cybersecurity, or a related field. Equivalent professional experience may also be considered.

Nice to Have

• Experience with revenue management, trade promotion management, pricing, claims and deductions, retail execution, or other CPG commercial processes.
• Experience with XTEL or a competing revenue management or enterprise SaaS platform.
• Experience with certification programs, learning management systems, or instructional design.
• Experience enabling systems integrators and global delivery partners.
• Experience using generative AI to accelerate content creation and enablement delivery.
• Additional European languages.

Working Model

This is a fully remote role based in either the United States or European Union. The role requires collaboration with colleagues, partners, and customers across North America and Europe, with occasional travel for key enablement events, partner onboarding sessions, and team meetings.

What We Offer

• Full remote working set-up
• Flexible working hours;
• Competitive Salary Package and Bonus scheme;
• A challenging role in a fast-growing AI-driven company;
• A diverse and international team with strong ownership and a can-do mentality;
• Opportunities to contribute meaningfully to the organization’s growth and development.

Equal Opportunities Statement

If you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria.

XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.