Technical Solutions Consultant

Key Responsibilities

• Work with agency teams to understand their technical environments, developer productivity goals, and delivery challenges.
• Support POCs, implementation, and migration initiatives involving CI/CD, collaboration platforms, and developer tooling.
• Troubleshoot issues on developer productivity platforms and provide practical solutions or workarounds.
• Conduct technical briefings, training, and enablement sessions for users.
• Develop small tools, scripts, pipeline templates, dashboards, and automation to improve delivery efficiency.
• Support teams in adopting AI coding assistants for development, testing, and productivity improvements.
• Collaborate with Product and Engineering teams to address customer feedback, feature requests, documentation, and technical issues.
• Share best practices and technical knowledge with fellow consultants and stakeholders.

Requirements

• Degree in Computer Science, Engineering, IT, or a related field, or equivalent experience.
• At least 4 years of experience in roles such as Solution Consultant, Software Engineer, DevOps Engineer, or Customer Success Engineer.
• Experience with either one of the programming languages: Node.js, Python, Go, Java.
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
• Experience with CI/CD tools such as GitLab, Jenkins, GitHub Actions, or Azure DevOps.
• Familiarity with Kubernetes or other modern runtime environments.
• Experience with AI coding assistants such as Copilot, Claude, or Codex.
• Strong troubleshooting, problem-solving, communication, and stakeholder management skills.
• Comfortable conducting technical training and working directly with customers.

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  Elaine Wong (Zoe) - R26162114
  ScienTec Consulting Pte Ltd - 11C5781