Technical Solutions Consultant, Google Photos (English, Mandarin)

For Australia applicants:

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hong Kong; Sydney NSW, Australia.Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with Android application or platform development.
• Experience working with OEM, System on a Chip (SoC), Original Device Manufacturer (ODM) or carrier partners within the Android ecosystem.
• Ability to communicate in English and Mandarin fluently to collaborate with colleagues and complete tasks and projects.

Preferred qualifications:

• 5 years of experience in a customer-facing role.
• Experience in building Android applications and excellent problem-solving and debugging skills.
• Excellent project management skills with a track record of managing multiple customers and streams of work.
• Excellent programming skills in Java or Kotlin.
• Demonstrated creative problem-solving approach and strong investigative skills, combined with a strong sense of ownership, and a proactive can-do attitude.

About the job
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user.

Responsibilities

• Be the global technical local point of contact for existing, and prospective, Original Equipment Manufacturer (OEM) and internal partners.
• Deliver innovative, scalable solutions to work around technical constraints.
• Generate appropriate documentation and technical guidance to ease partner integration.
• Coordinate with business development and internal cross-functional partners on OEM request prioritizations.
• Provide OEM partner feedback and insights to Google Photos cross-functional teams, including Product Management, Design and Marketing.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.