Technical Solutions Engineer

Cambrionix Inc is the world leader in the manufacturing and production of intelligent USB hubs for mass mobile device management. We take pride in the fact we build the fastest and most reliable USB hubs on the planet, and we work with some of the largest tech companies and the biggest brands in the world as proof that our products are world leading.

Role Overview

The Solutions Engineer partners with the sales team to shape technically sound, commercially relevant solutions for customers and partners. The role combines discovery, solution design, product expertise, and clear technical communication to help prospects evaluate Cambrionix solutions with confidence.

Working closely with Sales, Product, and Engineering, the Solutions Engineer gathers requirements, designs practical approaches, delivers demonstrations, and contributes technical insight throughout the sales cycle.

This is primarily a pre-sales and sales support role, not a routine technical support position. The Solutions Engineer may provide post-sales guidance during onboarding and early adoption, but ongoing customer troubleshooting and day-to-day support sit outside the core responsibilities.

Key ResponsibilitiesTechnical Sales Support

• Act as a technical resource for the sales team throughout the sales process.
• Understand customer requirements and recommend appropriate solutions.
• Answer technical questions and provide input into proposals, presentations, and tenders.
• Identify technical requirements, risks, and integration considerations during customer discussions.

Solution Design & Demonstrations

• Translate customer requirements into practical solution designs using Cambrionix hardware and software.
• Prepare and deliver technical demonstrations and proof-of-concept activities.
• Advise customers on product configuration, integration, deployment, and best practices.

Product & Solution Expertise

• Maintain a strong understanding of Cambrionix products, software, integrations, APIs, and customer applications.
• Clearly communicate technical capabilities and benefits to both technical and non-technical audiences.
• Develop technical sales resources, demonstrations, solution guides, and other sales enablement materials.

Customer & Internal Collaboration

• Support customers during evaluation, onboarding, and early adoption where technical guidance is required.
• Work closely with Sales, Product, and Engineering to validate solutions and resolve complex pre-sales technical questions.
• Provide structured customer and market feedback to Product and Engineering teams.
• Support customer meetings, partner engagements, trade shows, and industry events.

Skills & Experience

• Experience in Solutions Engineering, Sales Engineering, Technical Sales, Pre-Sales, or a similar customer-facing technical role.
• Strong understanding of hardware and software solutions and their integration.
• Ability to understand customer requirements and translate them into effective technical solutions.
• Excellent communication, presentation, and demonstration skills.
• Commercial awareness and an understanding of the technical sales process.
• Experience with APIs, integrations, cURL, HTML, or CSS is advantageous but not essential.
• Familiarity with macOS, Windows, and Linux.
• Proactive, organised, and comfortable managing multiple sales opportunities.
• Able to work effectively with Sales, Product, and Engineering teams.
• Willingness to travel up to 30% for customer meetings, partner engagements, and industry events.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Work from home

Work Location: Remote