Technical Solutions, Inside Sales Specialist

Technical Solutions, Inside Sales Specialist

Industrial Equipment & Engineered Systems

Technical Applications | Customer Solutions | Industrial Machinery | Capital Equipment | No 4-Year Degree Required

Are you a hands-on, technically minded professional who understands industrial equipment, machinery, manufacturing processes, or engineered systems?

Do you enjoy solving problems, working with customers, and finding the right technical solution?

This role gives you the opportunity to turn your technical experience into a customer-focused Technical Solutions career supporting sophisticated industrial equipment used in water treatment, processing, manufacturing, and Food & Beverage.

You will work with customers, experienced Field Sales Representatives, engineers, distributors, and internal teams to understand applications, identify solutions, support proposals, and move projects from technical evaluation through order execution.

You do not need to come from a traditional sales background.

Experience in manufacturing, maintenance, operations, field service, mechanical or electrical equipment, applications, machine building, or industrial systems can provide an excellent foundation for this role.

Why This Role Stands Out

• Work with high-value engineered equipment and capital machinery
• Focus primarily on existing customer relationships
• Approximately 98% existing account support / 2% new business development
• Consultative, solution-based selling—not high-volume cold calling
• Work directly with customers and experienced sales professionals
• Receive technical product and application training
• Build expertise in industrial processing and engineered systems
• No four-year engineering degree required for the right candidate
• Low travel: approximately 2%–5%
• High-visibility role with a direct impact on revenue and customer satisfaction

What You Will Do ~ Technical Solutions & Application Support

Become a key technical resource for the sales organization.

• Understand customer applications, processes, equipment requirements, and operating challenges
• Support Field Sales Representatives with technical and product expertise
• Analyze customer requirements and recommend equipment solutions
• Translate technical needs into practical commercial solutions
• Help determine equipment configurations and project requirements
• Provide technical guidance throughout the sales process
• Build strong relationships with customers, distributors, engineers, and internal teams

Customer Engagement

Work directly with customers to understand their processes, operating conditions, challenges, and business goals.

You will:

• Ask the right technical and application questions
• Identify pain points and operational requirements
• Troubleshoot equipment and application challenges
• Recommend solutions that improve reliability, efficiency, productivity, and process performance
• Participate in customer meetings, demonstrations, seminars, and occasional site visits

Sales Enablement & Technical Training

Help the sales team become stronger technically and more effective with customers.

• Train Sales Representatives on products, equipment, applications, and systems
• Provide technical support during customer presentations
• Help address technical questions and customer objections
• Build product and application knowledge across the sales organization

Project & Proposal Support

Help move projects from initial qualification to successful order execution.

• Evaluate technical and commercial project feasibility
• Review customer specifications, drawings, documentation, and equipment requirements
• Support quotations and proposal development
• Review and approve Field Sales proposals before customer submission
• Assist with order follow-up and closing activities
• Coordinate with internal teams for accurate and efficient order execution

Market & Competitive Knowledge

Stay current on:

• Competitive equipment and technologies
• Industrial processing trends
• Customer applications
• Industry standards and benchmarks
• Emerging technologies
• Market opportunities

Use this knowledge to help position the company's equipment and solutions effectively.

Trade Shows & Customer Events

Represent the company at:

• Industry trade shows
• Customer seminars
• Product demonstrations
• Promotional events
• Customer meetings

You will also assist with event preparation, booth setup, demonstrations as needed.

Who We Are Looking For

We are looking for someone with technical curiosity, problem-solving ability, strong communication skills, and commercial awareness.

You may already have technical sales experience—but you may also come from a completely different industrial background.

Your Experience Could Include:

• Industrial manufacturing
• Mechanical or electrical equipment
• Machine building
• Automation
• Field service
• Maintenance
• Applications engineering
• Manufacturing engineering
• Industrial operations
• Production supervision
• Equipment installation
• Process equipment
• Water treatment
• Food & Beverage processing
• Industrial machinery
• Capital equipment

If you understand machinery, enjoy solving problems, and like working with people, we want to hear from you.

Qualifications

• Strong mechanical and/or electrical aptitude
• Ability to understand electromechanical equipment and engineered systems
• Strong troubleshooting and problem-solving skills
• Ability to read and understand technical information, specifications, drawings, and equipment documentation
• Excellent verbal, written, and customer-facing communication skills
• Professional, consultative approach to customer relationships
• Industrial manufacturing or processing experience preferred
• Technical sales, applications, automation, processing equipment, or capital equipment experience is a plus
• CRM experience is helpful
• Sales experience preferred, but strong technical professionals transitioning into sales are encouraged to apply
• ME, EE, CE, or other technical degree is helpful but not required
• Equivalent hands-on industrial experience will be considered

Physical & Travel Requirements

The role may occasionally require bending, stooping, kneeling, climbing, balancing, standing, and walking for extended periods during customer visits, demonstrations, trade shows, or facility visits.

Travel: Approximately 2%–5%.

Turn Your Technical Experience Into a Bigger Career

This is an opportunity for a technically skilled professional to move beyond traditional manufacturing, maintenance, operations, or field service and build a career in technical solutions, application support, customer engagement, and industrial equipment.

You are not simply selling a product.

You will:

• Learn the technology
• Understand the customer's process
• Identify the right solution
• Solve technical challenges
• Support the sales team
• Help deliver measurable customer value

If you understand industrial equipment and want to use that knowledge in a broader, customer-facing role, this could be the next step in your career.

What we offer:

• A dynamic, flexible culture, that promotes collaboration and professional/ personal growth of each team member
• To be a part of a well-established team that values hard work, innovation & knows the value of its people
• Coaching, mentoring helping team members realize their potential, aiding in defining goals and executing them
• We have an aggressive growth strategy; Making way for ample advancement opportunities to transition into operations and/or direct management
• Competitive base package + bonus plan
• We have continuous training, and are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success
• Our goal as leaders is to provide value, value to our clients, vendors and more importantly to our team - YOU

Looking forward to getting to know you…

We and our clients are equal opportunity employers and considers all applicants for positions without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected status.

Pay: $70,000.00 - $110,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person