Technical Solutions Specialist

Technical Solutions Specialist

Are you a customer-focused professional with technical knowledge and sales drive?

Looking for a role where you can grow revenue, solve technical problems, and make customers' jobs easier?

HTC Ltd is a family-owned, values-driven company supplying, servicing, hiring, and calibrating specialised tools and equipment for New Zealand's key industries --- Power, Electrical, Civil & Structural Construction, and Rail.

We're looking for a Technical Solutions Specialist to join our Christchurch team. This is a full-time role perfect for someone who enjoys customer interaction, has technical aptitude, and thrives in a dynamic sales environment.

What you will be doing

●       Managing customer enquiries (phone, web, walk-in) and guiding transactions from start to finish

●       Developing and delivering technical quotes and estimates in a timely, professional manner

●       Growing revenues by identifying new business opportunities and maximising customer relationships

●       Coordinating equipment despatch, collection, and inventory management with accuracy

●       Applying technical expertise to recommend the best solutions for customer applications

●       Supporting the sales team with lead generation and customer relationship building

What we are looking for

●       Excellent customer service and telephone sales skills with strong attention to detail

●       Technical knowledge of hydraulic, pneumatic, or electrical systems, or a genuine interest in learning

●       Problem-solving attitude with practical, hands-on thinking

●       Computer literacy including Microsoft Office and ability to work with CRM systems

●       Strong communication and organisational skills (verbal and written)

●       Experience with sales, quoting, and understanding pricing and margins a plus

●       Ability to manage multiple tasks, prioritise workload, and take initiative

●       A positive attitude and willingness to pitch in when the team needs you

What you will get with us

●       Fully funded health, life & trauma insurance

●       Ongoing training and career development opportunities

●       Long service rewards to recognise loyalty

●       Employee discounts on our products

●       A supportive workplace where teamwork, trust, and respect matter

Location: Christchurch

Start Date: Immediate (or by arrangement)

If this sounds like your next step, apply today - we'd love to hear from you!

Applicants must currently reside in NZ or Australia and have the legal right to work permanently.