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Technical Specialist

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Onsite

Technical Specialist

PT Arobs Solutions Indonesia

Technical Specialist

2 months ago

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Important information


Contract type:

Permanent

Salary:

IDR 96,000,000 – IDR 120,000,000 / year

Location:

Jakarta, Indonesia

Work mode:

Onsite

Published on:

3 September 2026

What they need


  • Communicate directly with customers for technical information.

  • Perform remote troubleshooting to identify device malfunctions.

  • Escalate complex problem to technical support at HQ.

  • Good understanding with UX.

  • Manage technician/installer for scheduling installation based on installation comply with SOP's.

  • Assist in the technical training materials for support teams.

  • Maintain detailed records of customer interactions, issues, and solutions

Qualifications

  • Bachelor's Degree in Electrical Engineering (preferred), Robotic Engineering, Automotive Engineering, Computer Science, or related field.

  • Experienced in technical support, customer service, or a similar technical role.

- Fluent in English is a must.

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