Technical Specialist

Job highlights

• Experience in tender estimation and preparing technical proposals
• Analyze customer requirements, prepare and present technical solutions, conduct product demonstrations, and support sales team through technical closure

Role & responsibilities

• Understand customer requirements and business challenges through discussions, calls, and meetings.
• Analyze requirements and recommend appropriate technical products or solutions.
• Prepare technical proposals, presentations, quotations, solution documents, and product demonstrations.
• Conduct product demonstrations and explain technical features and benefits to customers.
• Coordinate with technical, engineering, and product teams to develop customized solutions.
• Respond to customer technical queries and provide appropriate solutions.
• Prepare solution architecture, scope of work, specifications, and other technical documentation.
• Conduct product comparisons and competitor analysis from a technical perspective.
• Assist the sales team during negotiations by providing technical clarification and solution details.
• Follow up with customers and ensure timely submission of technical proposals.
• Maintain knowledge of company products, services, technologies, and industry trends.
• Support the sales team from initial enquiry through technical closure and order confirmation.

Preferred candidate profile