Technical Specialist I

Technology and Creative Development

Job ID: 5753

Department: Special Projects

Reports To: Director of Special Projects

Salary: This is a full-time twelve (12) month position at 232 days with a minimum annual salary of $64,392.

Job Summary (Primary Purpose): Collaborate with internal stakeholders and external clients to define project needs, create efficiencies, implement technical solutions, and monitor project progress.

Required Qualifications (Experience, Education, and Certificates):

• Bachelor's degree from an accredited four-year college or university
• Minimum three (3) years of experience in project management
• Experience with cloud-based software (i.e. Adobe, Smartsheet, Google Suite) and Microsoft Office applications (i.e. Word, Excel, PowerPoint)

Preferred Qualifications (Experience, Education, and Certificates):

• Minimum three (3) years of experience in developing grant proposals and technical documentation
• Experience in creating and tracking multi-media workplans

Knowledge and Skills:

• Organizational, communication, and interpersonal skills
• Skills in written and oral communication
• Adept at working on simultaneous projects at different stages
• Ability to communicate effectively with internal/external clients to ensure that expectations are met
• Proficiency in Adobe Suite, Microsoft Office, and Smartsheet (specifically creating templates)
• Skills in organizing and managing project assets
• Attention to detail and timeliness of task completion with high-quality control
• Ability to write complex technical reports on project activities for internal and external clients
• Experience with analytics tools and ability to report on trends/findings
• Working knowledge of trends, processes and best practices in education initiatives
• Experience managing multiple projects and perspectives to reach and exceed project goals
• Ability to summarize data to build, analyze, and optimize project management processes
• Proficient in technology for workplace productivity and efficiency

Major Job Responsibilities/Essential Functions:

• Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the educational community and with the public
• Provide technical assistance and support to internal and external clients
• Deliver internal and external systems training(s) as appropriate
• Oversee detailed communication cycles, including identifying assets and stakeholders
• Manage and track stipends and invoices for statewide reviewers
• Oversee content development and publication for Weekly Brief and other division initiatives
• Manage online learning platforms and dashboards
• Develop process documents, technical writings, automations, and efficiencies across division
• Support multiple teams in the department with general administrative duties
• Develop and implement tools to support more efficient and robust data management and systems administration among stakeholders
• Utilize web-based project management software to manage deadlines, monitor progress, and track accurate data for project administration and financial management
• Develop technical aspects of grant life cycles, including reporting, amendments, and errata
• Perform other duties as assigned

Supervisory Responsibilities: May assist in training new hires

Budget Responsibilities:

• Support budget development and management for statewide grants/contracts
• Support budget management and revenue for local projects

Working Conditions (Physical/Mental Demands & Environmental Factors):

• Follow policies and procedures
• Lifting and carrying up to 30 pounds
• This is an onsite, in person position with the ability to work remotely one day per week up to four days per month.

Equipment Used: General office equipment, Windows computer and peripherals, audio/visual equipment, and other equipment as requirements change.

The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to represent an exhaustive list of all responsibilities, duties and skills that may be required.