Technical Specialist, Network (Pre-sales)

About us

Eastech Systems Limited is a leading provider of innovative technology solutions in the Information and Communication Technology sector. We are committed to delivering cutting-edge network and systems solutions that empower businesses to achieve their digital transformation goals. Our team of dedicated professionals is passionate about driving technological excellence and providing exceptional service to our clients across the region.

About the role

We are seeking a Technical Specialist, Network (Pre-sales) to join our dynamic team at our Kowloon Bay office in Kwun Tong District. This is a full-time position that plays a crucial strategic role in our pre-sales operations. As a Technical Specialist, you will be the technical bridge between our sales team and clients, providing expert guidance and technical solutions that help secure new business opportunities. Your expertise in network technologies will be instrumental in demonstrating our capabilities and building strong client relationships from the earliest stages of the sales process.

Job Description

1. Presales & Solution Design

• Work with Account Managers to engage customers and understand business and technical requirements.

• Design and propose solutions for:

  • Enterprise Network (LAN/WAN)
  • Wi-Fi solutions
  • Firewall and network security solutions

• Recommend suitable products, architectures, and configurations based on customer needs.

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2. Proposal & Documentation

• Prepare technical proposals, solution diagrams, and presentations.
• Develop Bill of Materials (BOM) and solution scope.
• Provide technical write-ups for tender submissions and project proposals.

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3. Sales Support & Customer Engagement

• Support Account Managers in customer meetings, presentations, and solution pitching.
• Deliver technical presentations
• Address customer technical queries and provide solution clarification.

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Job Requirements

Education

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related disciplines.

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Experience

• 3 years or above experience in network engineering, presales, or solution design.
• Experience in network infrastructure and security solutions.
• Presales experience is preferred, but strong technical engineers with customer-facing experience are also welcome.

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Technical Skills

Networking

Strong knowledge of:

• LAN / WAN architecture
• TCP/IP, routing, and switching
• VLAN, VPN, QoS

WiFi

• Experience in enterprise wireless solutions (e.g. Aruba, Cisco, Ruckus)
• WiFi design and site survey understanding is a plus

Security / Firewall

• Hands-on or design experience with firewalls such as:

  • Fortinet
  • Palo Alto
  • Cisco

• Understanding of:

  • Network security architecture
  • IPS/IDS
  • VPN and secure access

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Solution & Presales Skills

• Ability to design end-to-end solutions based on customer requirements.
• Strong analytical and problem-solving skills.

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Soft Skills

• Strong communication and presentation skills.
• Customer-oriented mindset with good stakeholder management.
• Team player with strong collaboration skills.

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Certifications (Preferred)

• CCNA / CCNP
• Fortinet NSE
• Palo Alto certifications
• Aruba or other networking certifications

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What we offer

Eastech Systems Limited is committed to providing a rewarding and supportive work environment. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include comprehensive health insurance coverage, professional development opportunities, and access to training programmes that support your career growth in the rapidly evolving ICT industry. We recognise that work-life balance is essential, and we foster a collaborative culture that values both professional achievement and employee wellbeing. You will have the opportunity to work with cutting-edge technologies, engage with diverse clients, and develop expertise across a broad range of network solutions. We encourage applications from candidates of all backgrounds and are committed to creating an inclusive workplace.

Accelerate Your Career with Us!