Technical Specialist – Risk and Safety Systems

Essential

• 3-5 years' experience in Risk and Safety technologies.
• Practical understanding of risk and safety processes within large construction, development, or infrastructure organisations.
• Experience providing Level 2 or Level 3 application support, including secure access administration, platform configuration, troubleshooting and testing.
• Experience supporting system changes and translating user needs, service trends and product capabilities into practical improvement recommendations.
• Excellent written and verbal communication skills, with a proactive approach to engaging users directly and resolving issues collaboratively.
• Strong analytical, documentation and prioritisation skills, with the ability to work across technical and non-technical teams in varied delivery environments.

Desirable

• Hands-on experience configuring and administering the Protecht GRC system.
• Hands-on experience with ServiceNow, including configuring and supporting custom modules.
• Hands-on experience with designing, developing, and maintaining dashboards and reports by analysing, manipulating and integrating data across multiple sources to deliver accurate and meaningful insights. o Familiarity with ITIL practices or experience in a fast-paced, scaling or transformation environment.

Qualifications: o Relevant tertiary qualification or equivalent practical experience.