Technical Specialst

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The Key Purpose of this role is to be responsible for the company's network infrastructure and devices, while providing daily technical support to end users to ensure the efficient operation of business systems and technology.

Key Roles and Responsibilities:

• Be responsible for the company's network infrastructure, devices, and end-user support.
• Monitor, maintain, and troubleshoot computer systems, applications, configurations, and related technologies.
• Perform software and hardware installations, upgrades, maintenance, and system updates to ensure optimal performance and security.
• Maintain and support all business technology equipment and devices, including inventory management, installation, maintenance, and replacement.
• Diagnose and resolve technical issues in a timely and effective manner to minimize business disruption.
• Support the implementation and continuous improvement of IT systems and processes.

Key Attributes and Competencies:

• Broad knowledge of Microsoft Office applications.
• Diverse knowledge of various operating systems and technology platforms.
• Strong understanding of IT network planning, implementation, and management.
• Good knowledge of commercial applications, data management, and report creation.
• Awareness of current and emerging technology trends.
• Ability to work effectively, adapt quickly, and perform under pressure.
• Strong technical aptitude with excellent analytical and critical-thinking skills.
• Good verbal and written communication skills.
• Highly ethical, organized, and detail oriented.
• Strong time-management and prioritization skills.
• Ability to work independently as well as collaboratively within a team environment.
• Sound decision-making ability, considering both short-term and long-term business impacts.
• Effective problem-identification and problem-solving skills.

Minimum Requirements:

• Bachelor of Science in Computer Science, Engineering, or a related field.
• Minimum of two years' experience in a corporate IT environment.
• Microsoft Certification (MCSE/MCITP) or equivalent certification.

Additional Information:

• Band: VIII

AB InBev is an equal opportunity employer, and all appointments will be made in line with AB InBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.