Technical Supervisor

Position: Regional Field Supervisor / Technical Supervisor
Department: Operations & Maintenance (OM)
Reports To: Area Manager
Location: Assigned Region (GMA / NLZ / VIS) – Field-based

1. Purpose of the Role
   The Regional Field Team Leader is responsible for leading a team of field technicians to execute high-quality Preventive Maintenance (PM), Corrective Maintenance (CM), and site improvement activities across all telecom sites in the assigned region.
   This hands-on leadership role ensures safe, efficient, and standardized execution of maintenance work on tower structures, power systems, HVAC, and general site infrastructure, contributing directly to regional uptime and the success of full OM custody by May 1.
2. Key Responsibilities
   Team Leadership & Supervision

• Lead, supervise, and develop a team of field technicians
• Conduct daily toolbox talks, assign tasks, and monitor performance
• Perform regular field assessments and on-the-job coaching
• Support recruitment, onboarding, and training of new technicians
  Maintenance Execution
• Plan and execute Preventive Maintenance schedules for power systems, HVAC, tower structure, and site facilities
• Lead Corrective Maintenance activities, especially for power and cooling failures
• Ensure all work is performed according to approved SOPs and quality standards
• Perform technical troubleshooting and hands-on repairs on generators, batteries, rectifiers, HVAC units, and tower components
  Safety & Compliance
• Champion a strong safety culture and ensure 100% compliance with HSE policies
• Enforce Permit-to-Work (PTW), LOTO, and fall protection procedures
• Conduct risk assessments and report all incidents/near-misses immediately
• Maintain high standards of site housekeeping and 5S
  Documentation & Reporting
• Ensure all maintenance activities are properly logged and closed in CMS
• Submit daily/weekly progress reports to the Area Manager
• Provide accurate feedback on spares consumption and site conditions
• Support site audits and implementation of corrective actions
  Collaboration & Continuous Improvement
• Work closely with NOC for alarm response and remote diagnostics
• Coordinate with National Power Manager on technical issues
• Identify opportunities for process improvement and share best practices

QUALIFICATIONS
Education:

• Bachelor’s degree or Diploma in Electrical Engineering, Mechanical Engineering, or related technical field
  Experience:
• With hands-on experience in telecom site maintenance
• At least 2–3 years in a team leader or supervisory role
• Strong practical experience with generators, batteries, rectifiers, HVAC, and tower work
  Technical Skills:
• Proficient in troubleshooting power and cooling systems
• Experience with RMS alarms and CMS work orders
• Tower climbing and working-at-height competence
  Certifications (Preferred):
• Tower Climbing / Rescue Certification
• Electrical Safety & LOTO Certification
• Valid Driver’s License
  Personal Attributes:
• Strong leadership and team motivation skills
• Safety-first mindset with high attention to detail
• Ability to work independently in remote locations
• Results-oriented and committed to excellence

5. Reporting Line & Working Relationships

• Direct Report to: Area Manager
• Key Peers: Other Regional Field Team Leaders
• Works Closely With: NOC Team, National Power Manager, HSE Manager, and Logistics Coordinator