Technical Supervisor - QA/R&D

We are seeking a highly skilled and motivated Technical Supervisor to oversee our R&D and Quality Assurance functions. This role is crucial in ensuring continuous product innovation, process optimization, and compliance with food safety and regulatory standards. The Technical Supervisor will lead a team of specialists to deliver high-quality products that meet both company and customer expectations.

Key Responsibilities:

• Lead and manage R&D projects involving new product development, product improvement, and cost optimization.
• Supervise formulation, testing, raw material sourcing, and presentations of new or improved products to management.
• Monitor industry trends, ingredient innovations, and technologies to enhance product competitiveness.
• Oversee Quality Assurance team in implementing GMP, HACCP, and other quality management systems.
• Ensure finished products, raw materials, and packaging materials meet company and regulatory quality standards.
• Conduct and coordinate internal audits, root cause analyses, and preventive actions for non-conformances.
• Enforce food safety, sanitation, and hygiene protocols across production and commissary facilities.
• Ensure compliance with documentation, SOPs, regulatory requirements, product labelling, and certifications.
• Provide technical support to cross-functional teams including Marketing, Procurement, and Operations.
• Develop department goals, foster collaboration, and create a culture of accountability and continuous improvement.

Qualifications:

• Bachelor’s Degree in Food Technology, Culinary, Nutrition, Chemistry, Chemical Engineering, or related course.
• Minimum of 3-5 years’ experience as R&D Supervisor or QA Supervisor in food manufacturing.
• Strong technical knowledge in Food Safety, GMP, HACCP, and product development processes.
• Background in product formulation, testing, and commercialization.
• Excellent leadership, people management, and team-building skills.
• Strong problem-solving ability and attention to detail.
• Proficient in Microsoft Office applications.
• Outstanding communication and presentation skills, able to collaborate with senior leadership and stakeholders.