Technical Support Analyst (Site Based Role)

The role is to maintain the IT operations and infrastructure within Hong Kong’s project office with the objective of ensuring the IT operations and infrastructure remains available and performing to the expectation of the business and the users locally.

Duties :

• Managing all aspects of the IT requirements for the project
• Responsible for supporting server and network infrastructure and defining and implementing upgrades to existing systems or introduction of new infrastructure
• Ensure the organization's systems and information are not compromised and the safe continuation of business operations
• Maintain and develop appropriate reporting tools and mechanisms to enable effective service level management, capacity planning and cost control
• Responsible for general administration required to support the day-to-day IT operations
• Participate and contribute to an effective and productive team
• Ensure the delivery of effective IT infrastructure and services
• Contribute to the effectiveness of the IT infrastructure and services function

Requirements:

• Diploma in IT or related field
• At least 5 years experience or above in Desktop Support Operations and Infrastructure
• Candidate with vendor certifications such as MCSA or MCSE and CCNA and Foundation Certificate in ITIL will be an advantage
• Strong knowledge of Microsoft Windows desktop operating systems applications and mobile operating systems iOS and Android
• Experience in operating IT in a medium-large multi-national corporation or in a dynamic and changing environment; and experience in managing 3rd party providers
• Good knowledge of PC hardware and good all-round troubleshooting skills
• Able to work independently to meet deadlines and have the ability to communicate with senior management
• Good communication, interpersonal, problem-solving skills, organized and focused
• Fluent in both spoken and written English and Cantonese
• Experience in construction industry is an advantage
• Site based role, alternate SAT off

Interested parties, please apply with full resume stating present and expected salary in your application.  By submitting your personal data for recruitment purposes, Applicants understood and agreed that the Company may retain such personal data up to a period of two years for the recruitment of any suitable position within the Company.

Information provided will be treated in strict confidence. Applicants who are not invited for an interview within 8 weeks may consider their application unsuccessful for the applied post.