Technical Support & Estimation Engineer

Job Purpose

We are looking for a detail-oriented Technical Support & Estimation Engineer to lead the preparation of high-quality techno-commercial proposals for Fire & Life Safety projects. You will act as the vital link between our sales team and our engineering department, ensuring that every project proposal is technically accurate, compliant with UAE Fire & Life Safety Codes, and commercially competitive.

Key Responsibilities

• Techno-Commercial Proposals: Prepare and submit comprehensive technical and commercial bids/quotations, ensuring alignment with client requirements and company profit margins.

• Engineering Calculations: Perform accurate load calculations, battery backup calculations, cable sizing, and hydraulic calculations (as applicable) for fire protection systems.

• Technical Compliance: Interpret complex tender documents, drawings, and specifications to ensure proposals meet DCD (Dubai Civil Defence) and NFPA standards.

• Estimation & BoQ: Review Bills of Quantities (BoQ) and project scope, identifying cost-effective materials and labor requirements for accurate project costing.

• Technical Support: Serve as the technical point of contact for clients during the pre-sales phase, explaining system solutions, answering technical queries, and attending pre-bid meetings.

• Collaboration: Coordinate with vendors and procurement teams to obtain competitive material pricing and lead times for bid submissions.

• Market Intelligence: Stay updated on the latest fire safety products and competitor pricing to ensure our proposals remain market-competitive.

Desired Candidate Profile

• Education: Bachelor’s degree /Diploma in Electrical, Electronics, or Mechanical Engineering.

• Experience: 0-2 years of experience in the UAE Fire & Life Safety industry, with a focus on tendering and proposal engineering.

• Technical Proficiency:

• Proficiency in AutoCAD and MS Office (Excel is critical for cost estimation), Plan swift

• Strong ability to perform technical calculations for fire alarms, suppression systems, and pump sets.

• In-depth knowledge of UAE Fire & Life Safety Code of Practice and NFPA standards.

• Commercial Acumen: Proven ability to translate technical specifications into compelling commercial offers.

• Communication: Excellent written and verbal English skills; ability to draft professional technical correspondences.Technical Support Engineer

• Soft Skills: Strong analytical mindset, ability to work under strict tender deadlines, and high attention to detail.