Technical Support - ARCHITECTURAL

TECHNICAL SUPPORT – ARCHITECTURAL

About the Role

PT. Meranti Adi Perkasa is seeking a dedicated and detail-oriented Technical Support – Architectural professional to join our team in Serpong, Banten.

This is a full-time position responsible for providing technical support related to architectural products, drawings, specifications, and project requirements. You will work closely with the Sales, Project, Design, Production, and Installation teams, as well as architects, contractors, and clients, to ensure that technical requirements are properly understood and delivered.

The ideal candidate has a strong interest in architecture and technical drawing, is able to understand project requirements, and can translate design concepts into practical technical solutions.

Key Responsibilities

Provide technical support to the Sales, Project, and Design teams regarding architectural products and applications.

Prepare, review, and revise technical drawings, shop drawings, and detail drawings based on project requirements.

Interpret architectural drawings, specifications, and project documents.

Provide technical recommendations regarding product selection, dimensions, installation methods, and applications.

Review project drawings to ensure dimensions, specifications, materials, and technical details are accurate.

Assist the Sales team in responding to technical inquiries from customers, architects, contractors, and consultants.

Conduct site visits and measurements when required to verify actual site conditions.

Coordinate with architects, contractors, suppliers, production, and installation teams regarding technical requirements.

Prepare technical documents, material specifications, product data, and installation guidelines.

Support the preparation of BOQ, material calculations, and technical proposals when required.

Identify potential technical issues during the design, production, or installation process and provide appropriate solutions.

Monitor and follow up technical issues related to projects until they are resolved.

Maintain accurate records of drawings, revisions, technical documents, and project specifications.

Provide technical guidance to installation teams regarding product application and installation procedures.

Support product improvement by providing feedback from projects, customers, and field conditions.

Ensure all technical documentation follows company standards and project requirements.

What We're Looking For

Diploma/Bachelor's degree in Architecture, Civil Engineering, Building Engineering, or a related field.

Minimum 1–2 years of experience in architectural technical support, drafting, engineering, project support, or a related position.

Proficiency in AutoCAD is required.

Knowledge of SketchUp, Revit, or other architectural/design software is an advantage.

Able to read and understand architectural and technical drawings.

Good understanding of building construction, architectural details, dimensions, and materials.

Experience preparing shop drawings and detail drawings is highly preferred.

Knowledge of architectural products, façade, doors/windows, aluminium, glass, interior products, or building materials is an advantage.

Good understanding of BOQ, material specifications, and project documentation.

Strong analytical, troubleshooting, and problem-solving skills.

Detail-oriented with strong accuracy in measurements, drawings, and documentation.

Good communication and coordination skills with architects, contractors, clients, Sales, Production, and Project teams.

Able to work independently as well as collaboratively within a team.

Willing to conduct site visits and travel to project locations when required.

Able to work under deadlines and manage multiple projects simultaneously.

Valid driver's licence is preferred.

What We Offer

PT. Meranti Adi Perkasa is committed to providing a supportive and rewarding working environment. We offer competitive remuneration, professional development opportunities, and opportunities to gain hands-on experience in architectural products and project applications.

You will have the opportunity to work closely with experienced professionals across Sales, Architecture, Engineering, Production, and Project teams, while developing your technical and project management skills.

We encourage continuous learning, teamwork, innovation, and professional growth. Outstanding performance and contributions to project success will be recognised and supported through our development programmes.

About Us

PT. Meranti Adi Perkasa is a company committed to providing quality architectural products and solutions for residential, commercial, and development projects.

We work closely with architects, designers, contractors, developers, and other industry professionals to provide products and technical solutions that meet project requirements.

Our commitment to quality, reliability, innovation, and customer satisfaction drives us to continuously improve our products, services, and technical capabilities.

We believe that strong collaboration between Sales, Technical, Project, Production, and Installation teams is essential to delivering successful architectural solutions to our customers.

How to Apply

If you are an architectural or technical professional who is passionate about technical drawing, architectural products, project support, and finding practical technical solutions, we would like to hear from you.

Please submit your:

Updated CV

Portfolio / examples of technical drawings (if available)

Relevant certificates

Cover letter outlining your experience and interest in the position

Join PT. Meranti Adi Perkasa and be part of our team in delivering reliable and innovative architectural solutions to our customers.

Apply now and take the next step in your architectural technical career!