TECHNICAL SUPPORT ASSISTANT (RAN)

• Perform basic troubleshooting, inspection and rectification of technical issues.
• Work closely with team members, contractors and clients to ensure smooth workflow and timely task completion.
• Support project execution and implementation under the supervision of the Project Engineer or Head of Department.
• Assist with installation, configuration and testing activities of telecommunication equipment.
• Monitor equipment performance and report faults or abnormalities.
• Assist and managing CPE installation and completion from vendor team and client until full PAC.
• Assisting Project Engineer on SATP documentation for Conditional PAC and Full PAC.
• Prepare and present technical reports, site progress updates, equipment status and issue reports to relevant stakeholders and management.
• Maintain documentation related to materials used, job completion and handover reports.
• Follow safety procedures and technical standards at all time.
• Perform other technical duties as assigned by the supervisor or management.

Requirements:

• Certificate, Diploma or equivalent qualification in Telecommunications, Electrical or related technical field.
• Minimum 2 years experience.
• Basic knowledge/experience of telecommunications/networking systems is an advantage.
• Good troubleshooting and problem solving skills.
• Willing to travel to project sites and work in the field when required.
• Able to work independently as well as in team.
• Possess a valid driving license.
• Good communication and reporting skills (Microsoft Office)
• Willing to learn and develop technical skills in the RAN environment.