N
Next Creation Software
Technical Support Associate
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹550,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Hybrid
Published on:
17 September 2026
What they need
Roles and Responsibilities
- Provide technical support to customers via phone, email, or chat for desktop applications, including troubleshooting and resolving issues related to Windows, Mac, UNIX, Core Java, JavaScript, REST APIs, SASS applications.
- Troubleshoot complex technical problems using various tools such as debugging software and online resources.
- Collaborate with internal teams to resolve customer complaints and improve overall product quality.
- Develop strong relationships with customers by providing excellent communication skills and empathy towards their needs.
- Stay up-to-date with industry trends and best practices in technology to maintain expertise.
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