Technical Support Associate

**Position would require the candidate to be a W2 employee of Donatech.

US Citizenship Required.** Tests, troubleshoots, repairs, maintains, and installs a wide variety of electronic, electromechanical, mechanical, computer, laboratory, and scientific systems and/or equipment. Maintaining the equipment and resources across four factories in one location: Optical Fabrication, Diamond Point Turning, Optical Coating and Assembly/Test. Collaborating with and working alongside a team of experienced equipment technicians to identify equipment, machinery, and other functions specific items that through normal production, calibration or preventative maintenance activities are in needed of correction. Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of their tasks. Upgrading and modifying production equipment Procuring and installing new capital equipment. Participating in factory equipment layouts. Maintaining equipment documentation pertaining to Preventive Maintenance / Lockout - Tagout Procedures / Equipment inventories. Qualifications You Must Have: Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience. Relevant experience is the following in any combination: Equipment maintenance in a production or factory environment Experience in electronics / or mechanical components Experience troubleshooting technical, equipment, or automated equipment Hand tool experience (multimeters, current probes, and/or test & measurement instruments. U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract Qualifications We Prefer: Ability to work from schematics, written procedures, and oral instructions. Must be able to interface with persons of multiple disciplines and job functions. Proven history of demonstrating initiative, persistence, and creativity in problem solving Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment. RF Power systems experience. High voltage experience in 480, 208 3-phase, 110 and DC voltages Understanding of programmable logic controllers (PLC’s) and ladder logic. Ability to lead modification or upgrade projects of existing equipment. Excellent oral and written communications with ability to work with minimum direct supervision. Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders. Knowledge of the optics industry. Ability to multitask in a fast-paced dynamic environment. Operates well as part of a team and can work overtime on occasion.