Technical Support Associate – Logistics Operations

We are looking for a Technical Support Associate – Logistics Operations to support day-to-day logistics activities, customer queries, shipment tracking, and basic technical/process-related issues.

Key Responsibilities

• Handle customer and internal queries via calls and emails.
• Assist with shipment tracking, order updates, and documentation.
• Provide technical and operational support to logistics teams.
• Coordinate with internal departments for smooth operations.
• Update logistics systems and maintain accurate records.
• Identify and escalate technical or operational issues when required.
• Ensure timely follow-up and completion of assigned tasks.

Requirements

• Graduate in any stream.
• Freshers are welcome to apply.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office and computer applications.
• Good problem-solving and coordination skills.
• Willingness to learn logistics processes and software.
• Ability to work effectively in a team.

Why Join Us?

• Excellent opportunity for freshers to start a career in Logistics & Technical Support.
• Training and learning opportunities.
• Supportive work environment.
• Career growth opportunities based on performance.

Pay: ₹210,657.39 - ₹548,492.03 per year

Benefits:

• Commuter assistance
• Paid time off

Work Location: In person